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Anderson Toyota Lexus
Loves Park, IL
2,194 Reviews
Anderson Toyota and Lexus of Rockford are part of the Anderson Automotive Group which has been serving the Rockford IL area for over 50 years. Our goal is to do everything possible to provide our customers with the best products and services at all times, while treating every client with the respect they deserve.
Our dealership is located on the corner of Riverside and Perryville in Loves Park IL, conveniently near I-90. We provide our customers with state-of-the-art diagnostic equipment in both our Lexus and Toyota service departments, free WiFi, a children's area, and the best new and used car selection in the area.
You'll also find amenities such as a one of a kind dog park (we're pet friendly!), and an outdoor fountain and lounge area. The majority of our employees have been with the dealership for many years, giving you the same familiar friendly faces to come back to for service and sales.
Our entire staff is completely committed to your satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,194 reviews
August 02, 2019
Andy Brouer Andy goes above and beyond again for to completely insure that I was satisfied with a vehicle in locating it matching it to my needs. I have bought se Andy goes above and beyond again for to completely insure that I was satisfied with a vehicle in locating it matching it to my needs. I have bought several vehicles from Andy over the years and he has always performed above a outstanding salesmana. He is a credit to your company. More
by Jim7178
August 01, 2019
Great experience My car shopping/buying experience at Anderson Toyota of Rockford, Ill was not like many of the anecdotal examples of high pressure and unpleasant inte My car shopping/buying experience at Anderson Toyota of Rockford, Ill was not like many of the anecdotal examples of high pressure and unpleasant interaction with arm twisting sales people and business managers who resort to extreme measures to sell a vehicle. It was a transparent, believable and professionally conducted business transaction. It was my third new car purchase from Anderson's in the last 9 years and I expect to buy my next new car from Anderson's in the future. I will recommend them to friends and family. More
by Anderson, reh
July 30, 2019
Exceptional They cared about getting me the best deal and finding me a car that best suits my needs. Ryan was very helpful, personable, and genuine. He didn’t rus They cared about getting me the best deal and finding me a car that best suits my needs. Ryan was very helpful, personable, and genuine. He didn’t rush us and worked with us very patiently. More
by Hannah
July 30, 2019
A Happy Camper The salesman kept in contact with me. Everything was on time. He did whatever he had to do to get what I wanted on the truck. What more can you ask fo The salesman kept in contact with me. Everything was on time. He did whatever he had to do to get what I wanted on the truck. What more can you ask for. More
by Tacoma
Employees Worked With
July 29, 2019
Overall pretty good....had great salesman and manager Had a hiccup with one salesman but the one we dealt with was great and working with manager and finance guy was really good. Went smooth and process m Had a hiccup with one salesman but the one we dealt with was great and working with manager and finance guy was really good. Went smooth and process moved along great More
by purchaser100
July 27, 2019
They found my dream truck I had bought a vehicle at Anderson six years previously. This time I stopped after having seen a Tacoma in the rare color of cavalry blue. I did onl I had bought a vehicle at Anderson six years previously. This time I stopped after having seen a Tacoma in the rare color of cavalry blue. I did online research and was concerned the driver's seat was too low. Andrej the salesman took me for a test drive and explained many of those reviews were for trucks with moon roofs. From there a deal was negotiated but I was very demanding in terms of color and trim. Andrej and the team at Anderson searched and found the exact truck I wanted. I had waited for 35 years to own a Tacoma and they made it happen. I am a very satisfied customer. More
by Tacoma Owner
July 27, 2019
Great customer service The sales staff were very friendly and knowledgeable. They understood how to approach their customers with tact. Ryan Svatos was easy to work with and The sales staff were very friendly and knowledgeable. They understood how to approach their customers with tact. Ryan Svatos was easy to work with and answered all of our questions. More
by Phytonadione
July 26, 2019
EPrice=wrong price First off when a company won’t show you the price of their vehicles online and require you to fill out contact information in order to get a price. Mo First off when a company won’t show you the price of their vehicles online and require you to fill out contact information in order to get a price. Most companies that do this allow you to note that you do not want to be contacted and show the price instantly. Anderson does not; they email the price. I requested a price on a vehicle and was contacted via phone and email. Anderson gave me a price for the vehicle and I confirmed that we were talking about the same vehicle and found that it was a price that I could work with. I set up a time to come in and see the vehicle. Once I arrived they verified the price of the vehicle before I ever asked. After the test drive I made plans to come back the next day with my spouse so he could agree that this was the vehicle. Once again, they verified the price with the original quote. As it became time to start paperwork they then told us that they gave us the wrong price. We told them that wouldn’t work. They first offered to take off $100. Tried to work with them and got nowhere. We walked out and purchased another vehicle at a great price with more options than what we would have gotten at Anderson. While we were purchasing the other car Anderson called multiple times to get us back in. If you go out of your way as a business to verify a price and then at the last point say you can’t do it. Sorry not going to work with you. No regrets leaving. More
by Andersonsucks
July 26, 2019
Quick, easy and fun Mr. Frank Bleers delivered outstanding service, we kept in touch over my course of business, even though the car had to be delivered, Frank kept in to Mr. Frank Bleers delivered outstanding service, we kept in touch over my course of business, even though the car had to be delivered, Frank kept in touch with me giving me updates. Give that man 10 stars. More
by DamirK
July 25, 2019
All about the money When we attempted to speak to our salesperson, he left us with a lot of unanswered questions. We explained exactly what we wanted, and he continued to When we attempted to speak to our salesperson, he left us with a lot of unanswered questions. We explained exactly what we wanted, and he continued to try to upsell us on a vehicle that had extras we were not interested in and specifically stated that we did not want. We saw that the vehicle we wanted was not on the lot, and asked if we could order one. He also suggested they could try to trade with a local dealer for one. He found a local dealer that had the hybrid we wanted, but with extras tacked on and over our price point (later doing my own search, I found our exact car for a lower price). The sales person kept talking about financing when he was told we would pay in full. When we asked specifics about the vehicle like how long the battery lasts, the noise the vehicle makes backing up, ECT...he had no answer and instead proceeded to talk about upgrades (which we had previously stated we weren't interested in). When we went inside to talk about how soon they might get a hybrid in for us to test drive he stated that he would ask his manager. He came back with financing paperwork...I politely reminded him that we asked about a test drive of the hybrid and he left a second time to check on that...Why did I have to ask twice? Why are you worried about financing paperwork when we aren't going to get a loan? Why couldn't you answer any of out questions. We went to a dealership in Chicago that answered all of our questions and had our car the same we went to see it. More
by Blue Phoenix
Employees Worked With
Nick Huftalin
