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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,750 Reviews
Call Service Center (414) 228-1450

3,750 Reviews of Andrew Toyota - Service Center

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June 16, 2024

Great Service. Willie kept me well informed on the progress of my repair. I was pleased with the work and the cost. More

by jnelsonhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 15, 2024

Prompt, courteous, knowledgeable, informative and concerned that I was fully aware of my options and that I was completely satisfied. More

by Jantheman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 15, 2024

Outstanding customer service from everyone at the dealership, I like to take my vehicle here for service on account of the service I receive. More

by gbrinkman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 13, 2024

Very professional. Work was done in a timely manner. No complaints. Staff was very courteous and helpful. More

by mimiruss64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're delighted to hear that you found our service very professional, timely, and with courteous staff. We appreciate your business and look forward to serving you again at Andrew Toyota.

Helpful
June 13, 2024

The service environment is friendly. Thank you for cleaning the front end interior of the car. I wish you bring back washing of the vehicle after servicing. A cup of coffee while waiting More

by Ljgomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're glad to hear that you found our service environment friendly and enjoyed the coffee while waiting. We appreciate your suggestion regarding washing vehicles after servicing and will take it into consideration. We look forward to serving you again at Andrew Toyota.

Helpful
June 13, 2024

I got a call for my 5000 mile oil change is what the lady on the phone told me, but when I got there and the service writer told me was no it was only for a tire rotation and top off the fluids. Had I known More

by FIVE-CENT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Windom
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Andrew Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Helpful
June 10, 2024

They are very thorough and knowledgeable! The care and concern shown to us was most appreciated. More

by GEOCARMAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're delighted to hear that you found our team at Andrew Toyota to be thorough and knowledgeable. We appreciate your kind words about the care and concern shown to you during your visit. If you have any further questions or need assistance, feel free to reach out.

Helpful
June 07, 2024

They are honest, efficient, and excel at customer satisfaction. I would go nowhere else for service. More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2024 -

Andrew Toyota responded

Hi Thank you for your kind words! At Andrew Toyota, honesty, efficiency, and customer satisfaction are our top priorities. We're glad to hear that you had a great experience with us, and we look forward to serving you again in the future.

Helpful
June 07, 2024

We feel this is a good reliable service, work done promptly, explained Clearly and overall a friendly atmosphere in the dealership. More

by YKILCHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve cicero
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Jun 08, 2024 -

Andrew Toyota responded

Hi, We're delighted to hear about your positive experience! Thank you for choosing Andrew Toyota. We're committed to providing prompt, clear, and friendly service to all our customers.

Helpful
June 06, 2024

Leti was our service person She was super nice and made sure our truck was fixed and explained everything Definitely will use service again More

by LKAMENEWEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leti
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Jun 07, 2024 -

Andrew Toyota responded

Hi, Thank you for sharing your experience with Leti at Andrew Toyota! We're thrilled to hear that she provided excellent service and ensured your truck was fixed to your satisfaction. We appreciate your feedback and look forward to assisting you again in the future!

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