Antwerpen Hyundai Catonsville

I walked into Antwerpen and a lady greeted me "Hello" and referred me to Ms. Linda Chandler who appeared to be busy at time but was welcoming. Everyone was nice and pleasant "Good Customer Service." referred me to Ms. Linda Chandler who appeared to be busy at time but was welcoming. Everyone was nice and pleasant "Good Customer Service." More

This was my second oil change after my new Palisade purchase. The first took over 2 hours with appointment. I complained afterwards and was put in touch with manager Brian Dolan who promised me that th purchase. The first took over 2 hours with appointment. I complained afterwards and was put in touch with manager Brian Dolan who promised me that this wouldn't happen again and they had a covid issue that day. He asked me to text him before my next appointment. I did that last week and did not receive a reply. On Monday I had my 2nd oil change appointment. After 1 hour and 50 minutes, I went to the service writer to see if my car was almost done. I then saw my car being driven into the garage for the first time. I left a voicemail with Dolan to complain again and ask for assistance. He had general manager Maurice Mitchell reach out to me in person in the waiting area. Mitchell basically said the same thing... we had a tech out and to text him ahead of time and he would make sure this never happened again. To top things off, the mechanic parked my car in the back lot after he was done. The service writer had to retrieve it for me. 2 hours and 30 minutes for an oil change. If a dealership cannot manage an oil change in less than 2 hours with appointment, how can I be expected to bring more complicated work to them? I am going elsewhere for future service. This experience has me doubting if the Antwerpen dealership in Clarksville, MD will be just as bad. More

My experience was very pleasant! Darla assisted with scheduling and communicated effectively. Cory made sure I had everything I wanted in my vehicle. Cory made sure I was satisfied with my purchase. My scheduling and communicated effectively. Cory made sure I had everything I wanted in my vehicle. Cory made sure I was satisfied with my purchase. My time was valued and he explained everything thoroughly. Cory went above and beyond, it was a smooth process. Also, there weren’t any safety concerns due to Covid. Social distancing is implemented at this location. More

Linda was amazing to work with as always - Yessica got our financing done quickly- Maurice was able to locate the exact vehicle that we wanted the same day we arrived at the dealership. our financing done quickly- Maurice was able to locate the exact vehicle that we wanted the same day we arrived at the dealership. More

Good service but was a slow day and took a longer time than I would have liked. Still very positive experience. Would buy from again than I would have liked. Still very positive experience. Would buy from again More

Everyone was nice and helped a while lot. I appreciated everyone’s good customer service. The car is great and I couldn’t have asked for anything better. everyone’s good customer service. The car is great and I couldn’t have asked for anything better. More

We had a great experience working with Antwerpen Hyundai of Catonsville. This is the 6th car we have purchased from them over the years. Anastasia could not have been any nicer or more knowledgeable! of Catonsville. This is the 6th car we have purchased from them over the years. Anastasia could not have been any nicer or more knowledgeable! More

Ms. Berlinda make my experience wonderful and she always follow up with me. In little words she's a blessing to have worked with. Excellence. follow up with me. In little words she's a blessing to have worked with. Excellence. More

Anthony Witherspoon was fantastic. He is an excellent salesman. He was very honest and upfront. He worked hard to get me the car I wanted salesman. He was very honest and upfront. He worked hard to get me the car I wanted More

Service was pretty quick. I was able to pick up my cad by the end of the day. The staff was friendly. Consistent experience each visit. the end of the day. The staff was friendly. Consistent experience each visit. More