Antwerpen Hyundai Catonsville

very kind and thorough. he made the car buying experience pleasant and got me my dream car! thanks much, Joel and the antwerpen team! meeting minimum extra words experience pleasant and got me my dream car! thanks much, Joel and the antwerpen team! meeting minimum extra words More

Linda is the best sales representative of any dealership I’ve been in hands down! Thank you for making this experience wonderful for my family!! I’ve been in hands down! Thank you for making this experience wonderful for my family!! More

It was a very decent experience at this location - it’s always important to remember that the customer has all the power in this situation - no matter what. Being able to work as a team is extremely import always important to remember that the customer has all the power in this situation - no matter what. Being able to work as a team is extremely important to satisfy the needs of the customer. That was the key to this experience- Stephane, the salesman, was able to able to meet that level. His personality was positive especially for a younger person. He allowed me to pursue what I wanted as a customer. Lots of salesman try to over push a product - that is not how you accomplish a car sale; I’m very satisfied with how he handled himself in this situation. He was very attentive and was able to explain every thing along with answer all the questions that I had. I encourage him to keep that positive, attentive attitude as his experience grows, and never get into the habit of older salesman that tend to be more pushy and rush through things. Stephane was very courteous and polite. And he kept asking multiple times if I needed anything or had any other questions. He had the correct attitude to do this job properly. Very easy transaction that was kept the level of stressful was low. The finance representative Angel Cooper had an awesome personality that glowed with positivity. She made sure every document was explained properly and easily to understand. Another part that was held to low stress. Great job to both. I stress my hope that both of these employees keep their positive image and make the experience I had as positive for every future customer. The environment was kept in clean manner - which is always important. Remember the one that every customer wants - A GREAT DEAL that is reasonable and affordable. More

I booked an appointment for service thinking it was for February but it was for March. Deanna took the car anyway since I had already had it towed, and the technician stayed late even to work on the car. I February but it was for March. Deanna took the car anyway since I had already had it towed, and the technician stayed late even to work on the car. It was finished the next morning. Thanks so much. More

Deanna Parks has:* Excellent customer service Skills* Deanna Parks has: * Excellent customer service Skills * Excellent communications skills * Excellent listening skills * Sincere concern for the cus Deanna Parks has: * Excellent customer service Skills * Excellent communications skills * Excellent listening skills * Sincere concern for the customer Grateful that professionals worked on my car! More

Came in to get a recall addressed. Once the car was finished, we arrived and asked for the car and the individual that was asked to get the vehicle said "I'm having my coffee first." After waiting for finished, we arrived and asked for the car and the individual that was asked to get the vehicle said "I'm having my coffee first." After waiting for approximately 20 minutes, we approached the counter and inquired where the car was and were informed we needed to talk to the manager. Turns out they lost the key to the vehicle! Not the first 1 Star experience here More

Good people appreciate all the help. No bad review on my behalf. Close to home. Easy to work with. Good business near my home. Thanks. behalf. Close to home. Easy to work with. Good business near my home. Thanks. More

I worked with Steve and Greg and Angel they were all amazing. Great service, make you feel very comfortable and easy car buying with them. amazing. Great service, make you feel very comfortable and easy car buying with them. More

Kevin and Tony were Excellent!!! They help me get out to you bad situation and into a 2021 SUV!!! Thank you so much you two! you bad situation and into a 2021 SUV!!! Thank you so much you two! More

Roland is very enthusiastic about working at Antwerpen and was able to persuade me to not purchase a Kia, but come to this dealership instead! and was able to persuade me to not purchase a Kia, but come to this dealership instead! More