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Archer Volkswagen
Houston, TX
468 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 468 reviews
July 04, 2026
The dealership is very deceitful. Also, when I bought the car it was NEVER inspected. From my understanding its illegal to sell a car without an inspection. Also, when I bought the car it was NEVER inspected. From my understanding its illegal to sell a car without an inspection. More
by Lupe Hernandez
Verified CustomerJuly 03, 2026
Always a pleasure to work with the service team. I have always had very good service from them. I have always had very good service from them. More
by CAPTGLD1
July 03, 2026
Was shopping for a specific model of vehicle and found it at Archer Volkswagen. Inquired online and had Ricardo Buchanan as my salesman help me through the process of trading in my vehicle and purchasing ano at Archer Volkswagen. Inquired online and had Ricardo Buchanan as my salesman help me through the process of trading in my vehicle and purchasing another. I had a flawless trade and purchase all done online. Drove down to the dealership five days later to pick up my car and drop off my trade in. All my paperwork was done online and was quick and flawless. I did have a issue with my vehicle, that was quickly handled and taken care of, by the sales manager Claudia and the GM. They all made sure that my purchase was uneventful and took great care that I was happy with my purchase. I just want to thank you all for a great experience and I love my car! More
by kmtivet
July 02, 2026
This is my second vehicle from Archer Volkswagen. The best experience I have had at a dealership in Houston. From sales to finance, all around excellent staff and service. The best experience I have had at a dealership in Houston. From sales to finance, all around excellent staff and service. More
by AHMADEZZIE
July 02, 2026
1 star. Undisclosed policy wasted our morning and cost them a sale. Booked an appointment online for our 2012 Beetle, entering the make, model, and year d Undisclosed policy wasted our morning and cost them a sale. Booked an appointment online for our 2012 Beetle, entering the make, model, and year during booking. The car was checked in normally. After a 20-minute wait, we were told the dealership has a policy against servicing vehicles over 10 years old unless purchased there, because it "costs them more money than they make on them." That policy is not written down anywhere. Not on the website, not during online booking, even after entering the vehicle year, not on the intake form, not at check-in. We only found out after showing up and going through check-in. They would not run diagnostics, which was the entire point of the visit. The manager was unhelpful and dismissive when asked about the lack of disclosure. We were actually close to being in the market for a new car and planned to use this appointment to help decide. Instead of a conversation about options or a trade-in, we got turned away and a clear message that our business wasn't wanted unless we'd bought the car there. Not exactly how you build customer loyalty. We won't be back for service or for a new car purchase. More
by Mitchell L
Employees Worked With
July 02, 2026
Every time I go there, they treat me like a rockstar. They’re always willing to go out of their way specially George that does a fantastic job. They’re always willing to go out of their way specially George that does a fantastic job. More
by SOCCERPUIG2010
Employees Worked With
June 30, 2026
Ricardo and Claudia got me exactly what I wanted for the price that I needed! I didn’t have the best experience at a prior Volkswagen but they made up for it forsure! Thank you for the help. price that I needed! I didn’t have the best experience at a prior Volkswagen but they made up for it forsure! Thank you for the help. More
by desieaa12
June 28, 2026
Normally have a ok experience. This time they mentioned everything that needed to be replaced except the picture of the NAIL that was in my tire . Disappointed that that was not This time they mentioned everything that needed to be replaced except the picture of the NAIL that was in my tire . Disappointed that that was not mentioned and I was able to drive off the lot with it . More
by sharri.smith58
Employees Worked With
N/a
June 28, 2026
Jamaal Taylor is the best! ! No-nonsense, straightforward, and honest. I’d prefer to mend him over any salesman I’ve ever encountered. ! No-nonsense, straightforward, and honest. I’d prefer to mend him over any salesman I’ve ever encountered. More
by shamicahines
Employees Worked With
