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Arlington Heights Ford
Arlington Heights, IL
4,881 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,881 reviews
July 18, 2022
I'm very happy with the service at Arlington Heights Ford. The staff is always knowledgeable, professional and courteous! Ford. The staff is always knowledgeable, professional and courteous! More
by audrey
July 18, 2022
Good experience overall. Would recommend this dealer to someone looking for a Ford. That's it. Would recommend this dealer to someone looking for a Ford. That's it. More
by algerrard@gmail.com
Employees Worked With
July 18, 2022
Always treated us like Family for 30 years, always know my problems will be solved and questions answered. my problems will be solved and questions answered. More
by fishingxxwalleye
July 17, 2022
Lonnie Catanese is the best ! A huge thank you to John Guido Jr for a great vehicle at a great price ! If you are in the market go see Lonnie! A huge thank you to John Guido Jr for a great vehicle at a great price ! If you are in the market go see Lonnie! More
by J.ruggiero
July 16, 2022
Lonnie was great, if you are in the market for a new or pre-owned vehicle go see Lonnie. Great deal and great service all around pre-owned vehicle go see Lonnie. Great deal and great service all around More
by Jruggiero18
July 16, 2022
Bought a 2019 Volvo XC60 here, worked with Steve Ursin who was great to work with. Fair negotiations and made the deal super simple. who was great to work with. Fair negotiations and made the deal super simple. More
by chadobe1
July 16, 2022
Arlington Heights Ford's service department is fantastic. The customer service of Mr. Mike Waddle in particular went above and beyond! His patience, kindness, and honest explanation of our car's issues wa The customer service of Mr. Mike Waddle in particular went above and beyond! His patience, kindness, and honest explanation of our car's issues was more than appreciated in a day when those qualities are often scarce to say the least. Thanks Mike! And thanks AH Ford! More
by kursin896
July 16, 2022
Awesome friendly staff! ! Eric was awesome to work with! Went above and beyond our expectations! ! Eric was awesome to work with! Went above and beyond our expectations! More
by Lori Meinke
Employees Worked With
Other Employees :
John Rodriguez, Jon Franklin
