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Arlington Heights Ford

Arlington Heights, IL

5.0
4,911 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,911 reviews

July 19, 2021

The best dealership in north side for me!! I will always recomend this place to all my friends!! My two cars Ford in a Good Hands!! More

by Sashka53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Guido
July 17, 2021

I have been very pleased with the service department since I purchased my car in 2013. This week was the first time I had Wesley take care of me. He was very professional and helped me make a decision More

by stomporows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Tanner
July 17, 2021

We brought my car in the night for a passenger seat that had a broken electronic seat back. I received a call by mid morning saying they had the part and would call when work was completed. I got the call t More

by Parsue57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Tanner
July 16, 2021

This is one of the best sales experience I’ve ever had! Sam was very prompt and courteous! I’ll definitely recommend this dealer and salesman! More

by Jeri.Gillich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2021

Ask for Elliott! I had an amazing experience from beginning to end at this dealership. Everything was a breeze and we’re now driving away in our DREAM CAR! More

by Vguerre29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Guido
July 16, 2021

Great service. Made the repairs on my work van. Also bring my Mustang Shelby in for routine maintenance. In and out in a timely manner. More

by ladopmoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2021

The dealership is full of dedicated, hard workers, especially George Sarkisian. He was the car salesman who helped me out with buying my first ever car. He knew so much about not only my car, but all More

by Sara Allaire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Sarkisian
July 16, 2021

Elliot is the best! He hooked us up with best looking Explorer ST in the whole Chicagoland area! I’m definitely coming back to pick up a Ford F-150 soon! More

by nerdplex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2021

It was a pleasure working with Marco. He was pleasant, knowledgeable, patient while I waffled, and never pushy. Frank in finance was also very patient during my second round of waffling. In the end, a gre More

by JRX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank White, Marco Saldana, Danka Savic
July 15, 2021

The work performed was excellent as always. I’m informed of any work that has to be done that was not on the original work order before it is done. More

by James Hopfauf
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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