Arlington Heights Ford

The third dealer turned out to be a Winner! After visiting 3 other dealerships I met Justin Silva who gave me all the respect and help to choose the right car purchase. He is truly an asset to After visiting 3 other dealerships I met Justin Silva who gave me all the respect and help to choose the right car purchase. He is truly an asset to Arlington Ford. I love my Escape and am happy with the follow up from Arlington Ford. More

Just what she needed My wife was having issues with her 2014 Ford Focus and was informed that there was a backlog on the part and it would take some time to repair under w My wife was having issues with her 2014 Ford Focus and was informed that there was a backlog on the part and it would take some time to repair under warranty. She always wanted a Ford Escape and voiced her opinion to the sales manager. We received a call from our salesman Lonnie Catanese the next day informing us that he needed to make my wife happy and we should stop in and discuss our options. We just bought the Focus last year and we knew we might owe too much on it and therefore would not really want to trade in at this time. Lonnie assured us that would be no problem and along with John Jr. "worked their magic." The next day my wife was driving her new Escape and she couldn't be happier! Everyone from the service department to John Jr. were awesome. More

Proper meet and greet , and proffesional maner They save my emotional health from bad treat ive experienced one day before. Manager talked to me on the phone really freandly and with proffesiona They save my emotional health from bad treat ive experienced one day before. Manager talked to me on the phone really freandly and with proffesional maner. Sleseman who took care of me been very halpfull , knowledgeable. More

2015 Ford Escape Titanium Purchased this Escape from Chris Holloway, with initial assistance from Bob Jakubowski, and my experience could not have been better. Chris' apprecia Purchased this Escape from Chris Holloway, with initial assistance from Bob Jakubowski, and my experience could not have been better. Chris' appreciation for my preparedness in purchasing the Escape allowed us to shortcut what might have been a more lengthy process. His level of service was excellent. I have to thank Bob also for providing me with the car's details when I was first exploring it, for that insight allowed me to be completely informed about its features. Thanks to all. More

See Justin Silva! Justin was great! He is very easy going and easy to work with. He is extremely knowledgeable and had all the answers to all of my questions. He was a Justin was great! He is very easy going and easy to work with. He is extremely knowledgeable and had all the answers to all of my questions. He was able to get things set up beforehand and I was in and out with my new car in under an hour. He even picked me up from my house since I didn't have a ride to the dealership! Professionalism at it's best! More

Thoroughly Rewarding I was introduced to AH Ford through my son. I came in to look and walked out with a new Fusion. The dealership personnel that assisted me were all to I was introduced to AH Ford through my son. I came in to look and walked out with a new Fusion. The dealership personnel that assisted me were all top notch. Everything was explained to me so that the deal wnet very smoothly. I am enjoying the new vehicle immensely. More

Nick in sales I just leased a 2015 Escape and Nick C was my salesperson. It was an outstanding experience. Great dealership with friendly people. They are a well es I just leased a 2015 Escape and Nick C was my salesperson. It was an outstanding experience. Great dealership with friendly people. They are a well established dealership over 30 years. More

The best car buying experience! Hands down, Arlington Heights Ford is the best place to buy a car. Everyone is friendly, caring, and sincere. They listen to your concerns and prefere Hands down, Arlington Heights Ford is the best place to buy a car. Everyone is friendly, caring, and sincere. They listen to your concerns and preferences -- they're not your typical car salesman. I was very nervous about making such a big purchase, be they helped match me with a perfect car. Jeff took the time to explain every detail and accessory on the car and how it functions. I'm very happy with my purchase -- 2015 Ford Fusion -- it's awesome! If anything were to go wrong, I am certain that I will be taken care of. AH Ford is a family-owned and operated business. When you walk in the door, you are treated like family. That's the way a car buying experience should be. More

Buy the Car at Arlington Heights Ford! I bought my first hybrid - 2015 Fusion - LOVE IT!! I had so many questions. Nick Calaranan answered every one of them and told me to call him with a I bought my first hybrid - 2015 Fusion - LOVE IT!! I had so many questions. Nick Calaranan answered every one of them and told me to call him with any additional questions. He also found me the car I wanted at another dealership and it was at Arlington Heights Ford the next day! If you're looking for a great car buying experience, I'd say "Go see Nick!". The Finance manager was great and John Guido Jr. took the time to answer some questions too! More

Amazing Service Once again service was amazing! I brought my Expedition in for what I feared would be a costly repair but the techs found the problem was not what I t Once again service was amazing! I brought my Expedition in for what I feared would be a costly repair but the techs found the problem was not what I thought it was. My service advisor stayed in touch with me regarding the status of my vehicle the entire time my truck was in for service. More