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Arlington Heights Ford
Arlington Heights, IL
4,155 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,155 reviews
September 06, 2023
Had a great experience with buying my new car today! Thank you to Jose Narez! Thank you to Jose Narez! More
by alexis12dec@aol.com
Helpful September 06, 2023
The dealership always goes out of there way to make sure your needs are addressed your needs are addressed More
by excellroadservice
Employees Worked With
Other Employees :
Kenny Holiday, Lunoni Mahdu
September 06, 2023
Amazing service! !! Quick and easy to get through the car buying process efficient plus helped understand everything!! !! Quick and easy to get through the car buying process efficient plus helped understand everything!! More
by mario m
September 06, 2023
Elliot Reichel was the best, experience very nice and knowledgeable. Super funny guy! I would come again just to see him! knowledgeable. Super funny guy! I would come again just to see him! More
by Jessica.gonzalez423
September 05, 2023
This is my first truck from Rich Jacobsen thankyou for your help i will come by more from him at ah ford your help i will come by more from him at ah ford More
by usdexterlogistics
Employees Worked With
Other Employees :
Tim Uphoff
September 05, 2023
Fantastic customer service. Great follow up and attention to detail. Exceeded expectation on delivering time of the ordered vehicle Great follow up and attention to detail. Exceeded expectation on delivering time of the ordered vehicle More
by mdownes
Employees Worked With
September 04, 2023
Great process. 20 minutes from walking in the door to getting a test drive and a great out-the-door price! Thanks Israel & Colton! 20 minutes from walking in the door to getting a test drive and a great out-the-door price! Thanks Israel & Colton! More
by GL3
September 02, 2023
Great personalized service! Sam is a caring person who took great care of us! He was patient and got us the perfect vehicle! Sam is a caring person who took great care of us! He was patient and got us the perfect vehicle! More
by Dr. G
September 02, 2023
Excellent service from Jesus Sanchez everytime. I have bought a few cars from AH Ford and he always goes above and beyond to get me a good deal and get me that car I want. If you want excellent c I have bought a few cars from AH Ford and he always goes above and beyond to get me a good deal and get me that car I want. If you want excellent customer service and with the feeling to come back later on for another car, ask for Jesus. Thank you More
by Guillermo
