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Arlington Heights Ford
Arlington Heights, IL
4,057 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,057 reviews
July 25, 2023
Lonnie Catanese really was great help made sure I was taken care of and got me a great deal on my new Ford Escape taken care of and got me a great deal on my new Ford Escape More
by Steven.houdek92
Employees Worked With
Helpful July 25, 2023
Dealership itself was nice & clean. Lonnie Catanese was both professional and honest with us while buying our explorer. And had a good sense of humor! Lonnie Catanese was both professional and honest with us while buying our explorer. And had a good sense of humor! More
by horschb
Employees Worked With
July 24, 2023
Just bought a new Ford Mustang Mach-e. Sam Vasco was our salesman. He was fantastic. Very knowledgeable about Ford products and constantly followed up to make sure everything was to our li Sam Vasco was our salesman. He was fantastic. Very knowledgeable about Ford products and constantly followed up to make sure everything was to our liking. If you are looking for a Ford, ask for Sam! More
by dustineps
July 24, 2023
Jeremy Rosa was very helpful. He showed us all the features. We appreciate his service. He showed us all the features. We appreciate his service. More
by Pat
Employees Worked With
July 24, 2023
He helped us out getting our new Bronco very nice thank you so much our third ford and very happy thankyou you so much our third ford and very happy thankyou More
by dave
July 22, 2023
Good people work there. Very professional and helpful, helped me out find the truck I was Looking for. Very professional and helpful, helped me out find the truck I was Looking for. More
by Jake
July 22, 2023
Our sales person, Jeremy R. took great care of us. Buying a new car can be a stressful process and everyone was very friendly. took great care of us. Buying a new car can be a stressful process and everyone was very friendly. More
by dj022669
Employees Worked With
July 22, 2023
Segundo carro k compramos aquí en la Arlington heghts Ford les recomiendo al señor Jesús sanchez para comprar su carro Ford les recomiendo al señor Jesús sanchez para comprar su carro More
by Mariapmaldonado1
July 22, 2023
This is the second car I bought from this dealership and they always do an awesome job. Shout out to Jesus and Ben for helping me. they always do an awesome job. Shout out to Jesus and Ben for helping me. More
by Sydney
July 22, 2023
Lonnie Catanese . Didn’t plan on buying a car and was very patient and knowledgeable. Very informative. Didn’t plan on buying a car and was very patient and knowledgeable. Very informative. More
by Mjtruax1088
Employees Worked With
Other Employees :
John Rodriguez, Ben McCarty
