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Audi Burlington
Burlington, MA
3,302 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,302 reviews
December 31, 2018
Quick and Easy Ali was great to work with at Audi Burlington. Clean and modern looking facilities. I purchased a certified Audi A4 2016. Ali and the dealership wa Ali was great to work with at Audi Burlington. Clean and modern looking facilities. I purchased a certified Audi A4 2016. Ali and the dealership was easy to deal with and certainly fast. Took 3 days from test drive to driving it off the lot. I have to say the the pre-certified no haggle pricing certain made is easier than when I bought a car over 14 years ago. I expected to haggle and speak to the manager etc but nope. Certainly can feel weird if you haven't experienced it before. But overall I felt is was a fair price. Kevin (I think that was him) in finance was good to deal with as well. But expect the usual add-on mentality here so this seemingly hasn't changed from your usual dealership experience - more modern with the iPads to review the options. The only option I picked up was the pre-purchased service since I had 2 more years on the car warranty and the dealership is super close to where I work. Overall I was very satisfied with my experience. I certainly hope that it continues after the sale which is the true test of a car dealership. More
by hslee
Employees Worked With
Ali Mohajer, Kevin Collins
December 31, 2018
Great Service Jay and Lauren were extremely helpful and courteous which is why I cam back to buy a second car from Jay in the first place. Not only did I love my A6 Jay and Lauren were extremely helpful and courteous which is why I cam back to buy a second car from Jay in the first place. Not only did I love my A6 but I also was very impressed by the level of service that was commensurate with the quality of this product. Its not easy to find this level of quality on every dimension. I highly recommend working with this team. More
by RangersDayton!
December 12, 2018
Extremely helpful Attention to my issues and timely ness was more than expected. Derek made us feel like we were important to him. We tried a dealership closer to home Attention to my issues and timely ness was more than expected. Derek made us feel like we were important to him. We tried a dealership closer to home. They made us feel like we were interrupting them and that our needs were not important to them We will not be returning to that dealership. Thank you Derek for a much ch more inviting and receptive experience More
by C&S
Employees Worked With
December 11, 2018
Leasing my new Audi Q5 Hi - I recently leased a new Audi Q5 from Audi Burlington! My experience with the staff and in particular, Peter Matton, was exceptional. It was the m Hi - I recently leased a new Audi Q5 from Audi Burlington! My experience with the staff and in particular, Peter Matton, was exceptional. It was the most pleasant and painless auto purchase/lease experiences that I have had. Peter was great to work with! Laura C. More
by lclougherty
December 03, 2018
EXCELLENT SERVICE, AS ALWAYS!!! I LEASED MY NEW 2018 AUDI A5 SPORTBACK WITH AUDI BURLINGTON, WITH THE PROFESSIONAL GUIDANCE AND CARE OF BRENDAN LEARY. AS ALWAYS, BRENDAN, LAUREN ET I LEASED MY NEW 2018 AUDI A5 SPORTBACK WITH AUDI BURLINGTON, WITH THE PROFESSIONAL GUIDANCE AND CARE OF BRENDAN LEARY. AS ALWAYS, BRENDAN, LAUREN ET AL HAVE BEEN QUICK TO RESPOND TO ANY QUESTIONS/CONCERNS THROUGHOUT THE TRANSACTION, INCLUDING, BUT NOT LIMITED TO THE EXACT CAR SPECS I HAD REQUESTED! NOT ONLY MEETING BUT EXCEEDING EXPECTATIONS. THIS IS MY THIRD CAR TRANSACTION AT AUDI BURLINGTON IN ASSOCIATION WITH BRENDAN, LAUREN, CAITLIN AND ADNAN. AN ASSOCIATION BASED ON PROFESSIONAL FIVE START SERVICE! I'M ALREADY LOOKING FORWARD TO MY NEXT VEHICLE!!! More
by JMN 33
Employees Worked With
Other Employees :
Josh Morrison, Caitlin Meuse, Kevin Collins
December 02, 2018
Great experience! Jay is a true professional, highly responsive, and a pleasure to work with! I appreciate his calm patience with me as I struggled to make up my mind Jay is a true professional, highly responsive, and a pleasure to work with! I appreciate his calm patience with me as I struggled to make up my mind! More
by deenag
Employees Worked With
December 01, 2018
Awesome! Sven was awesome! Very knowledgeable about the features. Great experience ! All the staff was very kind and attentive as well. Will recommend to every Sven was awesome! Very knowledgeable about the features. Great experience ! All the staff was very kind and attentive as well. Will recommend to everyone for sure! More
by Audifanj
Employees Worked With
Sven Curkic
December 01, 2018
Superb Car Buying Experience Brendan made buying my 2018 Audi SQ5 extremely easy and straight forward, no games, no endless back and forth. quickest car buying experience I’ve had Brendan made buying my 2018 Audi SQ5 extremely easy and straight forward, no games, no endless back and forth. quickest car buying experience I’ve had. He’s on top of his game and goes the extra mile for his clients. I would highly recommend Brendan if you’re looking for an Audi. More
by Dan F
Employees Worked With
November 30, 2018
Bravo! Overall great experience at Audi Burlington! Brendan was friendly, easy to work with and knowledgeable. He made the whole process painless and was ove Overall great experience at Audi Burlington! Brendan was friendly, easy to work with and knowledgeable. He made the whole process painless and was overly accommodating throughout. The whole Audi Burlington team that we worked with provided top notch customer service! I would highly recommend using Brendan and the Audi Burlington dealership! More
by Bmary
November 29, 2018
Enjoyable place to purchase a car Just purchased an Audi Q5 with Jay Levy who's professional, friendly, easy to work with & knowledgable. Incredible dealership!! Our 2nd Audi from Ja Just purchased an Audi Q5 with Jay Levy who's professional, friendly, easy to work with & knowledgable. Incredible dealership!! Our 2nd Audi from Jay. Josh made the financing go smoothly and in a timely manner. Another easy person to work with at Burlington Audi. More
by Bernie Girl
