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Audi Burlington
Burlington, MA
2,969 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,969 reviews
August 08, 2023
Jim treated me like a gentleman and addressed all my needs promptly and the video showing the undercarriage of my car and explaining what I needed was extremely comforting and helpful. needs promptly and the video showing the undercarriage of my car and explaining what I needed was extremely comforting and helpful. More
by Heidi & Jay
Helpful August 07, 2023
As Always great service. Great communication. Polite and car is alway clean. I highly recommend this service center. Great communication. Polite and car is alway clean. I highly recommend this service center. More
by bengil1
August 07, 2023
Great service. Very friendly. Received everything I was looking for. The texting updates and a status update with video was outstanding and very helpful. Best expe Very friendly. Received everything I was looking for. The texting updates and a status update with video was outstanding and very helpful. Best experience More
by steven.ham
Employees Worked With
August 04, 2023
Great service. Very friendly. Received everything I was looking for. Very trustworthy experience over all Very friendly. Received everything I was looking for. Very trustworthy experience over all More
by Tridentmike
Employees Worked With
August 02, 2023
Always a great experience at Audi Burlington! Derek is very knowledgeable and communicates updates effectively. Derek is very knowledgeable and communicates updates effectively. More
by Bilyana
Employees Worked With
August 01, 2023
Jay, Frank and Larks helped me tremendously through the car purchase process. Right from figuring out the right car for me, to helping work through the financing and thereafter doing the full coordination car purchase process. Right from figuring out the right car for me, to helping work through the financing and thereafter doing the full coordination with insurance/registration etc., I could not have hoped for a better and more organised experience. It felt like these folks had my best interest on their mind and were building a relationship with me for the long term rather than pushing a car on me. I am looking forward to going back to them for my next purchase. Thank you!!! More
by YG
July 31, 2023
Nathan was an amazing salesman! The dealership was very professional and didn’t pressure the sale like other dealerships. Ask for Nathan he was great! The dealership was very professional and didn’t pressure the sale like other dealerships. Ask for Nathan he was great! More
by Dfred
Employees Worked With
July 31, 2023
My sales representative has been Michael Brown from Audi Burlington. Michael has been informative, attentive and helpful since I first went to the showroom last February. As a result, the process of orderin Burlington. Michael has been informative, attentive and helpful since I first went to the showroom last February. As a result, the process of ordering and buying my new A6 has gone very smoothly, and I appreciate Michael’s professionalism and enthusiasm. More
by Dan
July 31, 2023
Attentive and high quality service. Dealt with problems as they occurred and did not let them linger. Dealt with problems as they occurred and did not let them linger. More
by The Gumper
Employees Worked With
July 28, 2023
Outstanding service experience with Anthony. He understood my issue, was extremely accommodating and went above and beyond to ensure it was resolved quickly and correctly. I would rate this ex He understood my issue, was extremely accommodating and went above and beyond to ensure it was resolved quickly and correctly. I would rate this experience a 10/10. More
by Keith G
Employees Worked With
