Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Burlington
Burlington, MA
3,340 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,341 reviews
March 06, 2023
Superior customer service! ! My last service appointment was exceptional, easy to schedule and clear communication throughout the appointment. ! My last service appointment was exceptional, easy to schedule and clear communication throughout the appointment. More
by rfam275
Employees Worked With
Gary Carman
March 06, 2023
Peter the salesman was great. Up front, and easy to work with. George the Sales Manager came over to introduce himself and offered his contact if needed for any reason. Typical g Up front, and easy to work with. George the Sales Manager came over to introduce himself and offered his contact if needed for any reason. Typical great service from a Herb Chambers dealership. More
by tjbryant2318
March 05, 2023
Laris was exceptional to work with. He want above and beyond to make sure the deal would work out and was very accommodating and responsive throughout the buying process. He want above and beyond to make sure the deal would work out and was very accommodating and responsive throughout the buying process. More
by alex
Employees Worked With
Laris Gacanovic
March 05, 2023
Great customer service. Gary communicated with me during the time my car was in for service and followed up with me afterwards to make sure I was satisfied with the work Gary communicated with me during the time my car was in for service and followed up with me afterwards to make sure I was satisfied with the work More
by bostontar19
Employees Worked With
Gary Carman
March 03, 2023
Easy to reach them. They went above and beyond without my asking. Provided loaner as son as possible Car working well ! They went above and beyond without my asking. Provided loaner as son as possible Car working well ! More
by Elissahatton
March 03, 2023
The Dealership was great very professional Pedro was great help us with everything we ask him we will come back great help us with everything we ask him we will come back More
by Mike Day
March 02, 2023
Service excellent that was performed on my SQ5. Loaner car was provided and Derek was GREAT!!! As Always!!! Loaner car was provided and Derek was GREAT!!! As Always!!! More
by Audi A6
March 02, 2023
Derek is great. Service is excellent. Highly recommend working with them for not only purchasing a car but serving too. Service is excellent. Highly recommend working with them for not only purchasing a car but serving too. More
by Mark
March 02, 2023
Laris has given my daughter and I outstanding service. He has gone above and beyond in every aspect involving this transaction. We will not hesitate to come back to Audi Burlington to buy from him again. He has gone above and beyond in every aspect involving this transaction. We will not hesitate to come back to Audi Burlington to buy from him again. More
by cthompson5
Employees Worked With
Laris Gacanovic
