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Audi Des Moines
Johnston, IA
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,436 reviews
February 18, 2021
Brian and Katie were very responsive to my calls/situation and had my car back to me sooner than I expected. They salvaged the frustrating situation with Audi Roadside Service (Which I would n calls/situation and had my car back to me sooner than I expected. They salvaged the frustrating situation with Audi Roadside Service (Which I would never recommend to anyone). More
by ESELDEN
Verified Customer
February 18, 2021
I have now purchased 2 vehicles from Audi Des Moines. They are a class act and have earned my business each time. Elvis was so great to work with the first time, I looked him up again 3 years later and They are a class act and have earned my business each time. Elvis was so great to work with the first time, I looked him up again 3 years later and he remembered me. If you are looking for someone you can trust (rare these days), find Elvis at Audi Des Moines. More
by tiaperezopheim
February 17, 2021
Elvis was very helpful, pleasant, and informative during our car buying process today. I’m very happy to have purchased with him and the dealership as a whole! our car buying process today. I’m very happy to have purchased with him and the dealership as a whole! More
by Cckinshaw
February 16, 2021
Always great service. We a 2 SQ5’s now and will be adding an SQ8 sometime later this year. Plan to Be Audi customers for a long time. adding an SQ8 sometime later this year. Plan to Be Audi customers for a long time. More
by Jjschug
Employees Worked With
Other Employees :
Amela Redzic, Brady Fleischacker, Sue Hannam, Katie Cross
February 15, 2021
Anando was great to work with - responsive, friendly, and most importantly not at all pushy!! Very smooth process and great service. I would definitely recommend. most importantly not at all pushy!! Very smooth process and great service. I would definitely recommend. More
by julie.m.samuelson
February 12, 2021
I recently purchased a used 2019 BMW through Audi of Des Moines. The service I received was excellent! Would definitely recommend! Great team of people! Moines. The service I received was excellent! Would definitely recommend! Great team of people! More
by LTucker
Employees Worked With
Other Employees :
TJ (Timothy Bahner) and Mercedes in Finance
February 12, 2021
Always Great Service. Got 2 SQ5’s now and plan to add an SQ8 soon. Probably be Audi for life. Best cars we have had. SQ8 soon. Probably be Audi for life. Best cars we have had. More
by Jjschug
Employees Worked With
February 11, 2021
Great service from the Service Department. The total time of visit was good. I was kept informed about progress and nice to have a video to watch. of visit was good. I was kept informed about progress and nice to have a video to watch. More
by sheehanpeg
February 09, 2021
I had the absolute best experience I’ve ever had from any dealership at this location. Elvis was not only professional but worked hard just for me and to help with my problems, making it an extremely smooth dealership at this location. Elvis was not only professional but worked hard just for me and to help with my problems, making it an extremely smooth and easy process. I would most definitely recommend Elvis if you’re looking for a new car and great experience! More
by Matthew.spinden
Employees Worked With
February 02, 2021
Great Purchase Experience. Great people who know their stuff! The Audi Des Moines Staff is always there to help you with anything you need. Great Service Dept. as well! stuff! The Audi Des Moines Staff is always there to help you with anything you need. Great Service Dept. as well! More
by chris@lightthisproductions.com
