Audi Des Moines - Service Center

Always super friendly and thorough. They always wash my Always super friendly and thorough. They always wash my car before picking it up! I love the addition of the video it keeps all maintenance trans Always super friendly and thorough. They always wash my car before picking it up! I love the addition of the video it keeps all maintenance transparent. Thanks for the great service! More

Great service. I really like the video that the tech provides to their customers. My service advisor is very professional and sets expectations on when my vehicle will be ready. provides to their customers. My service advisor is very professional and sets expectations on when my vehicle will be ready. More

Bryan made scheduling really easy. Communication and turn around on having the vehicle ready was A++. Bryan is always a pleasure to work with. And I love having the car washed while it's being serviced. around on having the vehicle ready was A++. Bryan is always a pleasure to work with. And I love having the car washed while it's being serviced. More

The I was purchasing car needed a new battery. The guys got it switched quickly. Very fast and efficient. Great service. Will be def be back. got it switched quickly. Very fast and efficient. Great service. Will be def be back. More

Service team at Audi Des Moines is very efficient, friendly, they are top notch. Waiting area clean and comfortable! Inspection was done in timely manner friendly, they are top notch. Waiting area clean and comfortable! Inspection was done in timely manner More

I wasn't aware that it takes 2 hrs. To change oil. I know you're not a Jiffy lube, but 2 hrs with an appt?Other than that it was fine. know you're not a Jiffy lube, but 2 hrs with an appt?Other than that it was fine. More

Service was very good. I was surprised, however, that not one person was wearing a mask. I expected they would be when I decided to come in and wait. I should have clarified before. not one person was wearing a mask. I expected they would be when I decided to come in and wait. I should have clarified before. More

Car completed on time and hand washed with care. Staff is always friendly. Brand new A6 courtesy car provided using iPad and texting to update your service status. Coffee bar well stocked if you wait in the always friendly. Brand new A6 courtesy car provided using iPad and texting to update your service status. Coffee bar well stocked if you wait in the clean and modern building. More

Bryan and company provided first rate service taking care of all factory issued warranty upgrades as recommended in a timely and respecting my time requirements. of all factory issued warranty upgrades as recommended in a timely and respecting my time requirements. More

Everything was erased on my settings, no offer to help reset. When asked about the tar on the wheel well, I was told where to buy the product to remove it. I was told they did not have time to remove it. reset. When asked about the tar on the wheel well, I was told where to buy the product to remove it. I was told they did not have time to remove it. The car was washed not vacuumed. I got rid of a Mercedes in 09 for the same reason, lack respect for the customer. I worked for Nordstrom & know what good customer service means to a company. I miss the excellent service I received at Lexus. My only positive at Audi has been Mercedes, my sales person More