Audi Silver Spring

I really dislike going to dealerships since the process of buying a new car is very stressful for me. They made the process very easy and painless, which made this by far the best experience I've had purch of buying a new car is very stressful for me. They made the process very easy and painless, which made this by far the best experience I've had purchasing a car! Such great customer service, knowledgeable, very patient, professional and attentive! More

I was incredibly WOW'd by Alex. I have a very demanding job which makes buying a new car challenging as I'm next to impossible to get a hold of. Alex did not let that deter him. I have a very demanding job which makes buying a new car challenging as I'm next to impossible to get a hold of. Alex did not let that deter him. We worked through it and he personally delivered the car to me so that I didn't have to lose 1.5 hours driving to the dealership. He's a top notch professional, very patient and informative explaining the technology and went above and beyond for me. I'm extremely grateful and very happy with my new car....it's beautiful and Alex was great! More

Alex is wonderful and very helpful! His patience with me over immediately! He answers my texts and emails immediately and he has taken such great care of my family and me with our first His patience with me over immediately! He answers my texts and emails immediately and he has taken such great care of my family and me with our first purchase of an Audi. He is personable, friendly More

Alex Max and the finance team were fantastic! I was in great hands for my second Audi! In fact, I decided to go with Audi Silver Spring due to their excellent service department!! My business lea I was in great hands for my second Audi! In fact, I decided to go with Audi Silver Spring due to their excellent service department!! My business lease ended on my Q7, and I wanted something smaller. I shared the vehicles I was interested in with Alex, and he was able to get my 2023 Q5 Sportback from another local Audi dealer. Alex walked me through the features upon delivery and ensured I synced my phone for carplay. Alex provided First-class treatment from beginning to end--he is a wonderful person and salesman! I told Alex we are a family of "M," and in honor of his kindness, my Q5 is named after him "Max"! More

Very professional and friendly. I enjoyed the experience completely. I would recommend this dealership to anyone. I enjoyed the experience completely. I would recommend this dealership to anyone. More

The team at Audi Silver Spring went out of their way to make the buying process easy and enjoyable including picking me up at my house in Baltimore and driving me to the dealership! Thank you! make the buying process easy and enjoyable including picking me up at my house in Baltimore and driving me to the dealership! Thank you! More

Awesome experience! This is the third vehicle that I have purchased from Audi Silver Spring. Each time I worked with Atanus Ivanov and Serge Calmic. Atanas has always be This is the third vehicle that I have purchased from Audi Silver Spring. Each time I worked with Atanus Ivanov and Serge Calmic. Atanas has always been candid, honest, and true to his word. Audi Silver Spring has an awesome team with Atanus and Serge, representing the dealership with the upmost professionalism. Thank you Audi Silver Spring…I LOVE my new car!! 🥰 More

Nick and Tim were both very helpful and professional. All of our questions were answered and addressed in a timely manner. All of our questions were answered and addressed in a timely manner. More

The SQ5 I contacted Valentin about was in transit, but he answered all my questions and was extremely responsive and understanding. I hope we can make a deal when the car arrives. answered all my questions and was extremely responsive and understanding. I hope we can make a deal when the car arrives. More

I've been bringing my R8 here for 6 years. The service department is clearly in a total decline in terms of customer service. They don't even answer the phone anymore and I can't schedule a se The service department is clearly in a total decline in terms of customer service. They don't even answer the phone anymore and I can't schedule a service appointment online with a loaner car. Fortunately there are other Audi dealers in the Washington area. Avoid this dealer if you can. More