Back

Autohaus BMW

St. Louis, MO

4.8
3,786 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
Contact Dealership

3015 S. Hanley Road

St. Louis, MO

63143

Directions

By Type

Showing 3,786 reviews

June 07, 2022

Just like the ultimate driving machine…Autohaus is the ultimate dealership. Excellent customer satisfaction highly recommended More

by Gpianetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel
Jul 15, 2022 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

June 07, 2022

I had a flat tire last Friday long weekend, and I contact With service department at almost 4 pm, call went to voice mail, but Chris called me back and he take car of it at last minutes. As a result I had a More

by Sayed hamed
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

June 03, 2022

Good service by Kyle he went above and beyond to help me with my problems More

by barrystoller45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Jun 03, 2022 -

Autohaus BMW responded

Thank you for the 5-star review! Stay safe and see you next time!

June 01, 2022

From the time I arrived on their lot, I was treated first class. Marquis was THE best car sales rep that I have ever worked with. Larry was fantastic and made sure I was comfortable with my new car - More

by houstonfamily5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel
Jun 03, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Marquis and Larry are the best! Thank you for choosing Autohaus!

May 31, 2022

Perfect, the guy who hands over the car should spend more time to instruct the buyer More

by Nghia Le
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Sheng
Jun 03, 2022 -

Autohaus BMW responded

Thank you for the 5-star review! Stay safe and see you next time!

May 28, 2022

The entire process was simple and pleasant. Bob and the team handled everything about the transaction well. Highly recommend. More

by andrew.yung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeAnna Gossman
Jun 03, 2022 -

Autohaus BMW responded

Thank you for the 5-star review! Stay safe and see you next time!

May 26, 2022

I had a bad experience and hope I don't have to go back there. More

by Danielramosprze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Prost
Aug 27, 2022 -

Autohaus BMW responded

Thank you for your review. If you would like to discuss this further, please contact our Service Director, Todd Feuerhaken, at 314-727-8870.

May 25, 2022

Prompt and efficient service from start to finish of maintenance check. Thank you for your service. More

by Beebe.jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Autohaus BMW responded

Thank you for the 5-star review! Stay safe and see you next time!

May 22, 2022

Ready to pick up my vehicle after service and check engine light came on. I had to return immediately to alert them. Then had to wait AGAIN. Very disappointing. More

by Mary TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patti Kupfer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

Autohaus BMW responded

Thank you for your review, Mary. We understand your frustration and apologize for the inconvenience and disappointment.

May 20, 2022

Excellent service. Great communication. Great result. Dave Prost made the visit a very positive experience More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Prost
May 25, 2022 -

Autohaus BMW responded

Thank you for the 5-star review! Stay safe and see you next time!

...
115
...