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Autohaus BMW

St. Louis, MO

4.8
3,880 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,880 reviews

October 31, 2020

Outstanding personal experience! Jens was super friendly and very knowledgeable on the car I was looking at. When we got to the negotiations he was not pushy and gave me sound information to make my decisio More

by Jrsmithjr30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech department (can’t remember name)
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Jens and Steve are true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

October 30, 2020

Customer service is top notch. Chris Clem not only is extremely knowledgeable but is kind and caring. AutoHaus is the best BMW dealer in the country, We have dealt with 8 different dealerships in multipl More

by bluesfan28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

October 30, 2020

I ordered a new M340i through Matt at Autohaus and it was the best car buying experience I have had. I was kept apprised throughout the build/shipping process. My trade in went smooth and I got a fair price. More

by noturbo4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel, Matt Viero
Nov 07, 2020 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

October 30, 2020

Had excellent customer service, very kind. I’m so grateful Larry helped me with my purchase. Couldn’t have asked for a better person to work with! More

by Makaylafreiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Lentz
Nov 07, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

October 29, 2020

Autohaus BMW is a fantastic dealership! Everyone is extremely professional and friendly, and I am always treated with courtesy as well as excellent service. I highly recommend Autohaus BMW! More

by Heidi Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Ancona
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate that, as we are all trying to keep our customers and ourselves safe during these difficult times! Thank you for choosing Autohaus BMW, we look forward to seeing you next time!

October 29, 2020

I have used Autohaus service department several times and always receive great service. A special shout out to Chris C. for his efficiency and knowledge. More

by Mojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

October 29, 2020

Autohaus has been at the top of my list when it comes to BMW repair. At first I skeptical about using the dealer, believing that the cost would outweigh the situation. After the first time using Autohaus I More

by Bennettdiana682
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Nov 07, 2020 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals! We look forward to seeing you again!

October 29, 2020

Always had a pleasant experience at the dealership for service , financial and a vehicle purchase. Friendly and helpful staff. Good coffee and snacks. . Had vehicles serviced many times More

by JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Midgley, Larry Handel
Nov 07, 2020 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

October 28, 2020

I am a loyal BMW owner and have always purchased from another dealership. I decided to give Autohaus a chance and I couldn’t be happier. My salesperson, Brad Mares, was excellent. Very knowledgeable a More

by jsheban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Mares
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Brad is one of the best! Thank you for choosing Autohaus!

October 28, 2020

First and foremost, our sales representative was very responsive. Moreover the finance desk was straightforward, no hassle and informative. Service genius team was outstanding with my wife. Great expe More

by Jgd2k3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

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