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Autohaus BMW

St. Louis, MO

4.8
3,819 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,819 reviews

June 09, 2020

I have always had a good experience when getting my car serviced at this business. I have used this business for over 6 years, and would recommend their service department. More

by Kiwi in Saint Louis
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

June 09, 2020

Top notch service as always. Chris Clem does an excellent job explaining the service issue at hand, what the repair entails and the cost associated with the repair. He is also very responsive to emails and p More

by CPR
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating and prompt as possible as our team is one of the best! Chris is a huge asset to our team! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

June 09, 2020

Great experience as always. The service was completed in a timely fashion. Very helpful associates. Very clean service area. Look forward to coming back next time. More

by Happy Camper
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We are pleased to hear about your positive experience with us. We strive to be as courteous and professional as possible through these challenging times. Stay safe and thank you for choosing Autohaus!

June 09, 2020

Received great service from Mike when I had an issue with a tire and wheel. Mike took over the process and even worked with my insurance company to expedite the process.Thanks Mike! I have had similar pleasa More

by Love Autohaus BMW
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader, Renard LaSane
Aug 25, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus, especially through these challenging times! Mike and Renard are huge assets to our service team! We are thrilled to hear about this experience!

June 09, 2020

Very professional sales staff who made the purchase and delivery so easy. The vehicle purchase price and trade in allowance were better than expected. Overall a great experience. More

by Michaeljarv
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Gould
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Thank you for choosing Autohaus, we look forward to seeing you again!

June 08, 2020

Great experience at autohaus Bmw. Bob Dedert was extremely helpful and made the experience fun and efficient. The detailing and tutorial were done perfectly and also efficiently. More

by Dwyerobrown
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! Bob is a huge asset to our team as he inhibits the true Autohaus experience qualities! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Thank you for choosing Autohaus, we look forward to seeing you again!

June 05, 2020

Professional, pleasant & prompt! I worked with Chris and he’s great! We combined several service items expecting to leave car a couple days so they provided a loaner. But services completed same day! Great More

by Phil S
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating, Phil! We are pleased to hear about your positive experience with us. We strive to be as courteous and professional as possible through these challenging times. Chris is one of the best! Stay safe and thank you for choosing Autohaus!

June 05, 2020

Service visit Went as planned. Appreciate the loaner as well, Thank you. As always will keep you and the team in mind for future needs.stay healthy. More

by Tami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We are pleased to hear about your positive experience with us. We strive to be as courteous and professional as possible through these challenging times. Stay safe and thank you for choosing Autohaus!

June 05, 2020

Car #18 This is our 10th leased car from Autohaus and number 18 overall, that we have leased or purchased. We would not think of going to another dealer. More

by Sljourdain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Richards, Mike Crader, Gerd Petermann
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing the Autohaus family!

June 05, 2020

Very good experience purchasing my crosstour. Bret was very nice and made the process nice and easy. I would definitely shop here in the future for my next vehicle. More

by eddieh9
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Midgley
Aug 25, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

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