Back

Autohaus BMW

St. Louis, MO

4.8
3,830 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
Contact Dealership

3015 S. Hanley Road

St. Louis, MO

63143

Directions

By Type

Showing 3,830 reviews

May 21, 2020

Service department very friendly, helpful, and professional. Best in the city. One of the reasons I chose to purchase another BMW knowing I’d be dealing with Autohaus for my service. More

by Shelly
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review, Shelly! We appreciate hearing about your Service visit with Chris and your kind words about our Service Department. We try very hard to be the best and your comments mean a lot to us!

May 21, 2020

Everyone did social distancing and wore masks. Bathroom was very clean Also the waiting room customers were adhering to the rules food area was clean More

by Ronna-12
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review, Ronna! We really do have the best customers, everyone is being very cooperative and kind.

May 21, 2020

Service was quick and the process was easy I was in for a recall, and got an oil change while I was there so that was great, not 5 starts because they lost my car and I had to walk around searching for it wh More

by dlavrine13
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you for your almost 5-star review! I'm so sorry they misplaced your car, that is annoying. We look forward to doing better next time.

May 21, 2020

I spoke with three other dealerships and Brett at Autohaus made me feel the most comfortable buying my first BMW. He was patient, informative, and found exactly what I was looking for. I’m so happy I More

by OST8Fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Midgley, Mason McMillian
Jul 03, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy that you chose us to purchase your first BMW from. If you have any questions or issues, please do not hesitate to let us know how we can help. Welcome to the Autohaus family!

May 21, 2020

Fast ,professional and very polite stuff regarding that we have this Corona situation when we all are nervous they acting very calm and professional...way to go people.... More

by Aladinsgm
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate your kind words and yes, we are calm, doing everything we can to help keep each other and our customers safe.

May 21, 2020

As always, Patti was awesome! So glad I bought my 340i from Autohaus! Love the new building. First class all the way!! Thank you so much Patti and the whole team!! More

by Parksy
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We love hearing that people like our new building and enjoy their Service visits. Patti and the whole team are saying "You're welcome!"

May 21, 2020

Very happy with the continued service I get with AutoHuas BMW. Friendly, prompt and reliable. Refreshing to not have pushy sales for what I don’t need. More

by sberan71
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Suraci
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We are happy too that you continue to service with us!

May 21, 2020

Couldn’t ask for anything more than Autohaus provides. Great service and such professionals. Also providing a very safe, clean environment during this crazy time. I’ve been a client for 14 years with the More

by Fepplin
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Richards, Mike Crader, Dennis Schaffner, Mason McMillian, Matt Viero
Jul 03, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! It's very good to hear that a 14 year loyal customer approves of our stay safe efforts. We can still do some improving, so if you think of anything, please let us know:)

May 20, 2020

Patty always provide very knowledgeable information about my 650i. She has made my experience with Autohous BMW a great pleasure. Thank you for the great service More

by Buss Man
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! It is very good to hear about your Service experience with Patti. She works very hard at providing a great service. It's good to know it is appreciated and "You're welcome"!

May 20, 2020

Very professional from the start of a purchase through the sale. Worked to meet my needs and goals without a lot of back and forth . More

by msuthar
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate the opportunity to help you get the vehicle you wanted without too much back and forth and we hope you have many, many happy miles in your new vehicle.

...
196
...