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Autohaus BMW

St. Louis, MO

4.8
3,832 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,832 reviews

May 11, 2020

Good experience Purchasing a new car everybody was friendly and helpful. This is my third car with Autohaus I would recommend them again. Thank you. More

by pyazdi
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Richards, Linda Schaefer
Jun 01, 2020 -

Autohaus BMW responded

Thank you for the 5-star review of your Sales Experience at Autohaus! We wish you many safe and happy years driving your new car!

May 11, 2020

Chris has always been a five star guy! He said I would have my car back in an hour and a half and that’s when I got it. More

by JDWOO99
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Autohaus BMW responded

Thank you for the 5-star Service review! Stay safe!

May 11, 2020

We had a great experience at Autohaus BMW. The staff was friendly and we feel like I got a good deal. Jens was responsive to my texts and has been pleasant to work with. Joe and Heather also deserve a big s More

by Danosmith
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We appreciate your kind words and wish you well.

May 10, 2020

I wouldn’t take my car anywhere else. The customer service is above and beyond. Thanks Chris C for making it happen. I always feel safe after leaving the dealership More

by jypsycat
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate hearing such good things about Chris and your service visit!

May 07, 2020

They’re great, Patti was super polite and professional. I wish car was vacuumed more thoroughly, but all in all had a good experience with the service. More

by Vishal Chinthakunta
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We were shorter staffed than usual during the time of your visit, but let Patti know next time so she can ask to get it extra clean and vacuumed for you. Sorry about that.

May 07, 2020

This is the first New car I’ve ever bought and it was a great experience all the way around! Everyone I worked with was great and I will definitely use Autohaus in the future! Thanks for making it such a p More

by Kippts
Recommend Dealer
Yes
Employees Worked With
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2020 -

Autohaus BMW responded

Thank you for this 5-star review! You're welcome. We are so happy for you and your first new car and that the process was painless and enjoyable!

May 06, 2020

Victor and the crew always do fantastic work on my cars. They get it in early and get it done quickly!! Autohaus is like extended family and they always treat me as such. Great folks!! More

by Culinarycaptain
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Richards, Ethan Krysiak
May 14, 2020 -

Autohaus BMW responded

Thank you so much for this fantastic review! Customers like you, do start becoming like family over all these years. We appreciate you very much and wish you the best during this time. Stay safe!

May 06, 2020

In for a tire replacement. The service person told me she did not see a light on indicating that I had a low tire. I had been dealing with filling my tire for over a month. I reported this to the service man More

by Kshannon
Recommend Dealer
No
Employees Worked With
Amanda Suraci
Jun 24, 2020 -

Autohaus BMW responded

We are very sorry to hear this happened. We hope your tire issue has been corrected now. If not, please contact Pam Eppers, our General Manager, at 314-727-8870. Thank you.

May 06, 2020

Efficient and friendly at the service department . I have worked with Patti, Chris, and Ty. They have always been responsive and try to get anything resolved in short order. More

by Autohaus Service
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate your business and are happy our Service Team members are being efficient and friendly with you.

May 06, 2020

No better dealership than Autohaus I have never encountered a more knowledgeable staff of mechanics and dedicated personnel always ready to help any and all clients of Autohaus. The wai More

by Soteloavila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Richards, Mike Crader
May 17, 2020 -

Autohaus BMW responded

Thank you so much for this remarkable review! Your words are truly appreciated and we are humbled by them.

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