Autohaus BMW

Friendly service greeters I feel so at home and relax with Linda Schaefer. She is so welcoming and happy, I am made to feel that my car is getting the best health care a car ca I feel so at home and relax with Linda Schaefer. She is so welcoming and happy, I am made to feel that my car is getting the best health care a car can get. She let’s me know when she available or if not, she says to see Mike and I have on occasions. I trust them to do right for my car and me. More

The Worst BMW Service Experience EVER!!! I have owned over a dozen new and preowned BMW's over the past 30 years. I have taken the vehicles to many different BMW Factory service centers all o I have owned over a dozen new and preowned BMW's over the past 30 years. I have taken the vehicles to many different BMW Factory service centers all over Missouri and Rhode Island. I have never felt so disgusted with the knowledge or lack thereof, from the service advisors to the service manager at Autohaus. They actually argued with me over what was a factory component, saying it was aftermarket. They lied about shorting out my electronics after doing an airbag recall. When I brought it to Plaza Motors they not only told me that the recall was the cause of the short but it was something that they should have fixed and not charged me close to $1000 for. KEEP AWAY FROM AUTOHAUS!! More

Experience and Customer Service. Chris' experience and knowledge of the product help the recall process enjoyable. Good employees are hard to find. The fresh coffee and donuts is a Chris' experience and knowledge of the product help the recall process enjoyable. Good employees are hard to find. The fresh coffee and donuts is also a good ides. More

Happy customer What a terrific experience. Never have we purchased a car and dealt with so many helpful and knowledgeable people. The experience could not have been What a terrific experience. Never have we purchased a car and dealt with so many helpful and knowledgeable people. The experience could not have been better. Our salesman Dennis was fair and easy to work with. Mason was so patient and Heather clearly understood how to present many warranty options. Looking forward to a long and happy relationship with Autohaus BMW. More

Easy in and out maintenance When the oil change calls, autohaus is always there to take care of it. Thanks Amanda for helping out this time! You guys are the greatest When the oil change calls, autohaus is always there to take care of it. Thanks Amanda for helping out this time! You guys are the greatest More

new recall - same great team Parts came in for the recall on my BMW, and Mike did a great job of getting done in a timely fashion. Even with the construction going on this place Parts came in for the recall on my BMW, and Mike did a great job of getting done in a timely fashion. Even with the construction going on this place is seamless. Everyone in the service department is amazing! More

Always a very satisfactory experience! I have leased BMW's from Autohaus and as a result have always had my cars serviced by them as well. Taking my cars in for service has always been a pl I have leased BMW's from Autohaus and as a result have always had my cars serviced by them as well. Taking my cars in for service has always been a pleasant experience. The staff is always very courteous, extremely professional and welcoming. My service is always completed in the timeframe estimated and it is completed correctly! My BMW is always returned in neat and clean condition. More

Amazing Customer Service Autohaus has the best service department around. I have been to another dealership and there is NO comparison. Autohaus is the only place to go for Autohaus has the best service department around. I have been to another dealership and there is NO comparison. Autohaus is the only place to go for service. The entire department is friendly and welcoming from the porters who greet you to the service team. The waiting area is clean, quiet and peaceful. Service Advisor Chris Clem is amazing. He has been taking care of me for nearly a decade. He makes handling the service of my car as easy as possible from scheduling an appointment that is convenient for me, getting me a loaner car so that I can get back to work and letting me know as soon as my car is complete and ready for pick up. Chris is always aware of the service schedule, what my car needs and how long it will take. If he knows my car will be in overnight, he always reminds me to get anything out of my car that I might need overnight (such as my garage door opener). He always makes sure my appointments are smooth and effortless and for that I am so thankful. More

Great Service I have purchased a few BMWs from Autohaus and appreciate the professionalism exhibited by all involved with the Sales process. However, the great exp I have purchased a few BMWs from Autohaus and appreciate the professionalism exhibited by all involved with the Sales process. However, the great experience didn't stop there - the quality of service provided after the sale has been spectacular; namely, provided by Patti. She has been a great advocate for the brand and quality of service provided has ensured that my BMW continues to be the Ultimate Driving Machine... More

Patti Kupfer is a first-class Service Advisor I've been taking my car to Autohaus for service for the past several years. There are other BMW dealerships closer to me however it is worth the extra I've been taking my car to Autohaus for service for the past several years. There are other BMW dealerships closer to me however it is worth the extra drive due to the service I've received. During this past visit a few things had to be ordered for my car and Patti called me almost every day to keep me informed. I feel she went above and beyond what I would've expected and it meant a lot. I would highly recommend Autohaus BMW. More