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Autohaus BMW
St. Louis, MO
3,381 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience".
In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience".
All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007.
The Best People
The Best Product
The Best Facilities
The Best Selection
The Best Experience
The Autohaus Experience
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,381 reviews
March 17, 2022
Highly recommend this dealership. We recently had a problem with our CarPlay and pulled in and Larry with the Genius Bar came right out and fixed it in no time. Everyone’s time is pre We recently had a problem with our CarPlay and pulled in and Larry with the Genius Bar came right out and fixed it in no time. Everyone’s time is precious and they recognize this with quick friendly service time and time again. Thank you to Joe Emerson and his team once again for their 5 Star Service!! More
by ccrowell
Employees Worked With
Larry Handel
Helpful March 16, 2022
When I purchased my BMW, I was told (Exact words) certification adds an additional year to the manufacturers warrantee extending it to May 2022. On March 8th I took it in for an oil change and to hav certification adds an additional year to the manufacturers warrantee extending it to May 2022. On March 8th I took it in for an oil change and to have the problem of false notifications to "CHECK COOLANT LEVEL" corrected. Their diagnosis verified that I have been getting these notifications, but they were unable to find the cause. My bill for this visit contained a charge of $82.50 for this service which would have been fully covered under the terms of the original warrantee. When I questioned this charge, I was told the BMW warrantee was not extended, but a service policy was in place that does not cover diagnostics if a repair is not made. So the bottom line is I was charged $82.50 because AutoHaus did nothing to correct a problem that their diagnostics proved did exist. When a vehicle is brought in for warrantee service during the certified period the owner should be advised of the possibility of additional charges and car salespersons should not tell buyers that certification extends the BNW warrantee an additional year. More
by Bimmer Bob
Employees Worked With
David Prost
March 14, 2022
Autohaus BMW has excellent service, especially Andy and Ken, They are patience with good service and explanations. I have a wonderful experience with my first BMW. Ken, They are patience with good service and explanations. I have a wonderful experience with my first BMW. More
by Betty
Employees Worked With
Andy Leung
March 14, 2022
BMW Genius worker - Larry Handel was awesome! He solved my BMW X7 technology issues and was very professional. Thank you, Chris Clark He solved my BMW X7 technology issues and was very professional. Thank you, Chris Clark More
by Chrisclark27
Employees Worked With
Larry Handel
March 12, 2022
Autohaus provides a beautiful facility and top-notch professionalism and respect for their customers. My recent service appointment was handled very well, with open communication. I continue to trust th professionalism and respect for their customers. My recent service appointment was handled very well, with open communication. I continue to trust the team at Autohaus for my vehicle maintenance needs! More
by JSTL
March 11, 2022
This was an all-around excellent experience at the dealer; my next BMW will be from here. dealer; my next BMW will be from here. More
by mcneily323
Employees Worked With
March 10, 2022
I bought my X4 from a dealership in Kentucky and had my car transported to me. When I got the car it was not detailed like one would hope. I went to Autohaus to get new floormats and simply asked if someon car transported to me. When I got the car it was not detailed like one would hope. I went to Autohaus to get new floormats and simply asked if someone could help me set up my new car. Larry Handel came to greet me with a smile. He set up everything for me and showed me all the features my new can has to offer. I went there so disappointed with my car but because Larry took his time he restored me being excited about my new purchase! Thank you Larry for all you help!! More
by Micorn
Employees Worked With
Larry Handel
March 09, 2022
Best Bmw service in St. Louis ! Great customer care and knowledgeable staff that keeps you updated on everything going on with your car ! Louis ! Great customer care and knowledgeable staff that keeps you updated on everything going on with your car ! More
by Jemerson2750
Employees Worked With
March 06, 2022
Larry Lentz and Larry Handel were fantastic to work with. From the search process to the execution, Lentz was knowledgeable, helpful, patient, and had great follow up. I would recommend working with the two From the search process to the execution, Lentz was knowledgeable, helpful, patient, and had great follow up. I would recommend working with the two of them any day. In addition, Heather Vivrett was efficient and knowledgeable, and she processed my paperwork very quickly, which was great since I was eager to drive my new car! More
by rombacjp
March 04, 2022
Customer service has really declined quickly. Unfortunate. I’ve not an issue in 15 years. Unfortunate. I’ve not an issue in 15 years. More
by Jthein1
