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Autohaus BMW

St. Louis, MO

4.8
3,383 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,383 reviews

November 15, 2021

The service was completed on time and the service advisor was knowledgeable and friendly. They made sure to remind me of my day and time of appointment without being intrusive. More

by hygoldglass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

November 13, 2021

I am astounded at the Customer Service offered by Autohaus BMW!!! It is SO hard to find these days!!!! To start . . . . . . I own a Maserati Gran Turismo I have not driven in months because I LOVE dr More

by Jboschert12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deena, Cashier, Mike Crader
Nov 18, 2021 -

Autohaus BMW responded

Thank you for the review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

Nov 18, 2021 -

Jboschert12 responded

Thank you for your response!! It truely is so hard to find such great customer service these days and it is all important to me as I am sure is yo many other people. I will refer anyone I can to AUTOHAUS BMW and hope to do all future business with you.

November 03, 2021

I always was satisfied with services of your dealership specially I am quite happy with Shawn Sheibani who always helped me & gave me good advice. More

by Fred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sheibani
Nov 18, 2021 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

November 02, 2021

Any time I refer to dealership I encountered with a very polite and professional staff with logic hospitality More

by M.nikoou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy leung
Nov 18, 2021 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

October 31, 2021

They were very thorough with the vehicle. The Service Advisor was very knowledgeable and went out of her way to help me. More

by Jbcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Nov 18, 2021 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

October 28, 2021

All employees very courteous, from the time I made the reservation to the greeter when I arrive to Autohaus. Linda took care my request to inspect my car, like always very attentative and gracious.. very More

by gallardo37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader, Linda Schaefer
Oct 28, 2021 -

gallardo37 responded

Very please with Autohaus.

Nov 18, 2021 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

October 27, 2021

The level of service at Autohaus is unmatched. After shopping around and getting subpar treatment I was very pleasantly surprised by Autohaus. Bob Dedert and Larry Handel were the best salesman and prod More

by Fronman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Schaefer, Larry Handel
Nov 18, 2021 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

October 26, 2021

Linda Schaeffer and her team took excellent care of me. Very courteous and professional. They kept me up-to-date throughout the week. I’m a very satisfied customer! More

by Jackie K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer, Alec Cherry
Nov 18, 2021 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Linda is one of the best! Thank you for choosing Autohaus!

October 26, 2021

Excellent service. Work done correctly and in time promised. Personnel very competent. Cost is a bit pricey, but tolerable. More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

October 12, 2021

I feel very satisfied, the service and communication are very good It’s a good choice to buy a car next time More

by xd1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bauer
Nov 18, 2021 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

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