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Autohaus BMW
St. Louis, MO
3,378 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience".
In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience".
All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007.
The Best People
The Best Product
The Best Facilities
The Best Selection
The Best Experience
The Autohaus Experience
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,378 reviews
Helpful August 03, 2021
I have been a customer for many years ( ownership of 3 BMWs over time) and will continue to recommend them to everyone. Mike is a great service advisor. The atmosphere is friendly and everyone is helpfu BMWs over time) and will continue to recommend them to everyone. Mike is a great service advisor. The atmosphere is friendly and everyone is helpful - even clientele! More
by jaotto
Employees Worked With
Mike Crader
August 02, 2021
Another visit with great service and personal care. Patti always takes the time to discuss options and keeps me informed of the progress. Thanks again Patti always takes the time to discuss options and keeps me informed of the progress. Thanks again More
by Hank
Employees Worked With
July 30, 2021
Completely happy with the service I receive at Autohaus BMW, from sales (thanks again Matt), to finance and service. Everyone is always helpful, kind, knowledgeable. I choose to return to Autohaus BMW al BMW, from sales (thanks again Matt), to finance and service. Everyone is always helpful, kind, knowledgeable. I choose to return to Autohaus BMW although another BMW dealership is much closer to my home. Happy to make the trip! More
by Taylor
July 30, 2021
As usual, service was excellent! Quick and easy and my service technician kept me informed. Got to take advantage of an offer for oil service promotion. service technician kept me informed. Got to take advantage of an offer for oil service promotion. More
by Susan1439
Employees Worked With
July 29, 2021
Autohaus is a wonderful place. People are very nice. Mr. Clem my service advisor had specials on 3 of the 4 services I needed done. I waited for about an hour while they worked on my car and then the cashie Clem my service advisor had specials on 3 of the 4 services I needed done. I waited for about an hour while they worked on my car and then the cashier was also very nice. Great visit. , More
by John & Allyson Cribbs
July 29, 2021
Great personnel and service at Autohaus BMW. Great communication with their texting apps and I loved the tech videos they sent that actually showed my vehicle concerns being addressed. communication with their texting apps and I loved the tech videos they sent that actually showed my vehicle concerns being addressed. More
by akaedwin
July 27, 2021
Very helpful in explaining all the problems and solutions. Patti was the best. Very helpful when we were in a jam on vacation when car broke down. solutions. Patti was the best. Very helpful when we were in a jam on vacation when car broke down. More
by timh31
Employees Worked With
July 27, 2021
I receive great service each time I visit Autohaus BMW. The staff is knowledgeable and friendly. I really appreciated receiving the video update of the multi-point inspection while my car was being servic The staff is knowledgeable and friendly. I really appreciated receiving the video update of the multi-point inspection while my car was being serviced. That is a really cool feature! More
by newilliams08
July 25, 2021
I took my car in for an inspection. They sent a report on what they found via text, and while they found a few things that needed to be checked. No one spoke to me about those concerns although the report wa what they found via text, and while they found a few things that needed to be checked. No one spoke to me about those concerns although the report was marked “customer refused service”!or some such thing. After three hours, I asked twice about the whereabouts of my car, and when I asked the third time, they admitted it had been done for some time, but they didn’t realize they had the keys up front. I won’t go back. More
by Bkoetting1
Employees Worked With
Alec
