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Autohaus BMW

St. Louis, MO

4.8
3,378 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,378 reviews

June 09, 2021

Chris Clem has been my advisor a couple of times at Autohaus BMW and has always been so helpful and kind. His attention to detail makes him stand out from the rest! He advises the customer on exactly w More

by A. Sussix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

June 04, 2021

We have been customers of Autohaus BMW for 30 years and they have always provided excellent customer service. The employees are professional, skilled and put the needs of their clients first. Doing busin More

by Bjcottner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Richards, Mike Crader, Linda Schaefer
Jun 07, 2021 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

May 31, 2021

Their service area always goes above and beyond to take care of every detail. Highly recommend Auto Haus and will continue to use them for all my service needs More

by j1443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader
Jun 07, 2021 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

May 27, 2021

Outstanding service. The service writer Patti is easy to deal with put me in s loaner vehicle and had me on my way very quickly More

by ect
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

May 26, 2021

Patti makes it happen walk in lay my keys on her desk go to the restroom she has the paperwork ready to sign No fuss for me And always has a smile Thank you Patti and also Colin More

by Maurice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin
Jun 07, 2021 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Patti and Collin are true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

May 26, 2021

Excellent service and communication as always. Chris Klem my advisor is a true pro. I really liked the new videos of tech showing you exactly what they are doing to your car. More

by mvahl76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

May 25, 2021

From start to finish service is impeccable. They are very informative and knowledgeable. Brought my son’s car in for service. Very satisfied with Autohaus BMW! More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Tech?
May 25, 2021 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

May 22, 2021

Excellent service. Linda Schaefer is the best service rep. Will only take my two BMW’s there! This site making me write more words than I want to is stupid! More

by Pjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
May 25, 2021 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

May 21, 2021

It’s my first visit and my first impression is good, Linda did not try get my to do unnecessary work explained everything in plain language More

by Nissim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
May 25, 2021 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

May 20, 2021

I had a very positive experience at Autohaus BMW from the beginning of negotiations to the delivery. The salesman was attentive to me needs and knowledgeable about the BMW line of automobiles that I was inte More

by wilsonrb24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel ?????5stars, Brett Midgley
May 25, 2021 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

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