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This rating includes all service center reviews, with more weight given to recent reviews.
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2,244 Reviews of Autohaus BMW - Service Center
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February 06, 2025
Friendly, keep you informed, comfortable, clean waiting area- all positive! Knowledgable. Professional. Keep you informed. area- all positive! Knowledgable. Professional. Keep you informed. More
by sheehankatherine
February 06, 2025
Good, polite and quick service. Arrived 30 minutes prior to my appointment and they didn’t ask me to wait Arrived 30 minutes prior to my appointment and they didn’t ask me to wait More
by panello55
Employees Worked With
February 06, 2025
Always great atmosphere and friendly staff the minute you walk in the door. Great communication from beginning to end of service appointment. walk in the door. Great communication from beginning to end of service appointment. More
by djeanty
Employees Worked With
February 06, 2025
Friendly staff and great communication. For our recent service appointment, we were giving a loaner car and kept informed for the work that was being done on our car. no surprises For our recent service appointment, we were giving a loaner car and kept informed for the work that was being done on our car. no surprises More
by KW
Employees Worked With
Other Employees :
Talia(?) greeted me at the service desk. Friendly and professional.
February 05, 2025
Excellent service and professionals. I am always given the most complete explanation and follow through I am always given the most complete explanation and follow through More
by drphildembo
February 05, 2025
I am new to the dealership since buying a BMW. I have had 2 service visits only. Everything has been great and taken care of. Chris has been helpful with any questions and concerns I have had. I have had 2 service visits only. Everything has been great and taken care of. Chris has been helpful with any questions and concerns I have had. More
by Ashley C
Employees Worked With
February 04, 2025
Brittany made sure everything went smoothly in made sure I was taking care of, went above and beyond at all times and communicated effectively. Mike made sure the work was done properly so there's no proble I was taking care of, went above and beyond at all times and communicated effectively. Mike made sure the work was done properly so there's no problems. More
by pete
February 04, 2025
The service representative, Patty, is unfailingly cordial. She very graciously slid my car into the service que (without an appointment) to address a suddenly very dead battery that needed to be repl cordial. She very graciously slid my car into the service que (without an appointment) to address a suddenly very dead battery that needed to be replaced. She familiarizes me with the costs associated with the service before the service is performed. Patty makes every service visit a pleasure. More
by Ron
Employees Worked With
February 04, 2025
Autohaus BMW ST. Louis service was excellent from the greeting when I drove in with my 2021 BMW X5 40i Msport to the professional and expertise detailed explanation o Louis service was excellent from the greeting when I drove in with my 2021 BMW X5 40i Msport to the professional and expertise detailed explanation of services from my service advisor Chris B. The video from the mechanic that carefully detailed the service provided gave me a piece of mind that my X5 was in good hands at Autohaus! A part had to be ordered and I was given a loaner X3. Everything went smoothly. I highly recommend AUTOHAUS BMW ST. LOUIS! More
by Scott STL
Employees Worked With
February 03, 2025
Extremely efficient and provided great personal service. The physical facility is very clean and welcoming. The physical facility is very clean and welcoming. More
by Phyllis Jackson
Employees Worked With
