2,244 Reviews of Autohaus BMW - Service Center
I always have positive interactions with friendly and knowledgeable staff. Excellent service all the time. knowledgeable staff. Excellent service all the time. More
I have been a loyal client of Autohaus BMW since 2013. Would never consider having my car serviced anywhere else. This appointment was for a warranty oil change on my year old car. In and out in about an Would never consider having my car serviced anywhere else. This appointment was for a warranty oil change on my year old car. In and out in about an hour. More
From the moment I place a call to Autohaus BMW until the completion of service I am pleased. Faye sets the stage with a friendly demeanor and demonstrates care and concern for me. In addition, I have alway completion of service I am pleased. Faye sets the stage with a friendly demeanor and demonstrates care and concern for me. In addition, I have always found my service advisor Chris Buie to be top notch - he returns calls and never rushes the time he spends with you. He explains the needed repairs and always addresses my concerns no matter how trivial they may seem to be. The service technicians (most recently I had Robert Rea) are skilled and I love receiving the video of my car detailing its status. The AR associates are friendly and efficient. Lastly, I love the showroom and the service waiting area is excellent (comfort, snacks and size). From start (Faye) to finish (AR staff), whenever I visit Autohaus BMW it has been an enjoyable experience for me. More
I love Patty! She was very communicative and great with following through! Best BMW in STL. She was very communicative and great with following through! Best BMW in STL. More
Very friendly and helpful staff, nice amenities in waiting area as well. Overall great experience every time. waiting area as well. Overall great experience every time. More
Great sales staff, very clean and professional showroom, polite and knowledgeable service staff, services are always completed in a timely manner. polite and knowledgeable service staff, services are always completed in a timely manner. More
I’ve been an Autohaus customer for over 25 years and the service is top notch. service is top notch. More
Service was good as always. Patti Kupfer is so good to work with. Appreciate the video explanation from the tech to keep me informed. No surprises when I picked it up. Patti Kupfer is so good to work with. Appreciate the video explanation from the tech to keep me informed. No surprises when I picked it up. More
Just has an oil change, but very comfortable waiting area and fast service. Friendly employees. Liked getting video feedback on condition of car. and fast service. Friendly employees. Liked getting video feedback on condition of car. More
Autohaus BMW always gets my car in for service quickly. Great customer service, Chris Buie is great to work with and gets my car repaired quickly. Great customer service, Chris Buie is great to work with and gets my car repaired quickly. More