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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,244 Reviews

2,244 Reviews of Autohaus BMW - Service Center

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January 22, 2025

I always have positive interactions with friendly and knowledgeable staff. Excellent service all the time. More

by jffarac94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Bircher
Jan 22, 2025 -

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

January 21, 2025

I have been a loyal client of Autohaus BMW since 2013. Would never consider having my car serviced anywhere else. This appointment was for a warranty oil change on my year old car. In and out in about an More

by Gail
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Autohaus BMW responded

Dear Gail, Wow! Thank you so much for the feedback and being a loyal customer! We appreciate your business and hope to see you again in the future.

January 20, 2025

From the moment I place a call to Autohaus BMW until the completion of service I am pleased. Faye sets the stage with a friendly demeanor and demonstrates care and concern for me. In addition, I have alway More

by peace333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Rea, Faye
Jan 20, 2025 -

Autohaus BMW responded

Thank you for your kind words! Providing exceptional experiences is our top priority. We are glad Chris and Faye provided you with top- notch service! We greatly appreciate your kind words and loyalty, and thank you for sharing your experience with us!

January 20, 2025

I love Patty! She was very communicative and great with following through! Best BMW in STL. More

by jeffersclyde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 20, 2025

Very friendly and helpful staff, nice amenities in waiting area as well. Overall great experience every time. More

by mrcx8d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

January 18, 2025

Great sales staff, very clean and professional showroom, polite and knowledgeable service staff, services are always completed in a timely manner. More

by Dave Monsalvi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Autohaus BMW responded

Dave, we are grateful for your 5 - star review. We're happy your visit here at Autohaus was great. We'd love to continue providing great services to awesome customers like you. Thanks again!

January 17, 2025

I’ve been an Autohaus customer for over 25 years and the service is top notch. More

by tb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We are glad that you're a loyal customer and enjoy our services and glad to hear we provides you with top-notch service! We appreciate the feedback and would love to work with you again.

January 17, 2025

Service was good as always. Patti Kupfer is so good to work with. Appreciate the video explanation from the tech to keep me informed. No surprises when I picked it up. More

by GGreenwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! Our staff always enjoys reading reviews such as the one you left us! Patti would appreciate this more than you know!!! We are thrilled you had a great experience with us and hope to see you again. Please let us know if there is anything else you need!

January 17, 2025

Just has an oil change, but very comfortable waiting area and fast service. Friendly employees. Liked getting video feedback on condition of car. More

by jackdaw-crowd.7x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Autohaus BMW responded

Thanks for the review! We are happy that you are happy. We are looking forward to your next visit, whether you want to get an oil change, tire rotation, wheel alignment or any other auto services done. Remember we are always here to help!

January 16, 2025

Autohaus BMW always gets my car in for service quickly. Great customer service, Chris Buie is great to work with and gets my car repaired quickly. More

by drscdplahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know

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