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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,242 Reviews

2,242 Reviews of Autohaus BMW - Service Center

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April 25, 2025

We purchased our 2021 X3 four years ago and love the car! Autohaus BMW provides outstanding customer service and we would never shop anywhere else for a BMW! More

by stlsprtsfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

April 25, 2025

Autohaus BMW is superb in every regard. My wife and I are loyal customers, and we couldn't recommend them more highly. More

by Fred
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Autohaus BMW responded

Thanks for the 5 - star! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

April 25, 2025

Very professional, friendly and efficient. I was in and out of there. Car was done on time. Had such a good experience I bought a hat. More

by scopezilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! I would like to thank you for taking the time to write about your experience, and we are thrilled that you enjoyed us. We look forward to working with you in the future.

April 25, 2025

Everyone at Autohaus is friendly, professional, and helpful. I really like James's video of my car, and his repair work (alignment) is absolutely perfect. Trey is great to deal with and gives honest ad More

by rburgdorf72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Autohaus BMW responded

Thanks for the 5 -star review! We're delighted that you enjoyed Trey in service, and James video from the technician. Providing exceptional experiences is out top priority, and your feedback is what motivates us to keep striving.

April 24, 2025

Everyone was very helpful. They offered me a ride back after I dropped off my car for service. I even forgot my backpack at the dealership and the driver took me back to the de More

by Scott Yam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Autohaus BMW responded

Thanks Scott, thank you for the great review! Your feedback is appreciated. If there are any other services you need, please don't hesitate to give us a call.

April 23, 2025

Top Notch, excellent the staff and the service I have received. The staff was very professional in the way they carried themselves and conducted business. More

by David
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Autohaus BMW responded

Dear David, we are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again in the future.

April 23, 2025

I had a good experience. I have a few issues I would like to discuss with the service department. More

by Mr.rayshawnking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate that, and we're glad you're happy with our services. We love to continue providing great service to customers like you. Thanks again!

April 23, 2025

I have been a loyal customer since 2021, and I have never been disappointed with the service. Service Advisor Chris Clem is exceptional—always responsive, professional, and committed to outstanding customer More

by german.rivera65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We really appreciate you being a loyal customer and helping share the word about Autohaus BMW. We're here for you anytime!

April 23, 2025

Easy to schedule, friendly people in the garage and office, and great communication throughout the process. More

by BinmerIxDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti
Apr 24, 2025 -

Autohaus BMW responded

Thanks for the review! We really appreciate you being a customer and helping to share the word about us. We're here for you anytime!

April 23, 2025

People were friendly, informative and communicate well. There was relatively little wait time between check in, service rep greeting me, general inspection of vehicle and service being performed and comple More

by Busy Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi Ng
Apr 24, 2025 -

Autohaus BMW responded

Thank you so much for the review! We are happy to be of service and look forward to the next time, take care!