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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,288 Reviews

2,288 Reviews of Autohaus BMW - Service Center

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June 13, 2025

They are good the take care of there BMW owners just a lil bit they have nice workers but the way they run a car test ☹️ err time and they no what’s wrong but other than that I like the BMW family thank y More

by shaundaliggins30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Autohaus BMW responded

Thanks for the review! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team, and please revisit us again!

June 11, 2025

Our service advisor Patti was great. She called me the very next morning after we dropped our vehicle in the after hours service area. They diagnosed and fixed our vehicle and also perfo More

by nickpash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We're delighted to hear you enjoyed Patti in our service department. Providing excellent services to our customers is one of our main goals, and your feedback motivates us to keep exceeding expectations.

June 11, 2025

I always enjoy coming to have my vehicle serviced here. I would recommend them to anyone who is in the market for a New or Preowned BMW in the area. I will be back. More

by John Morlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Autohaus BMW responded

Dear John, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

June 11, 2025

Trey was excellent and proactive. Your operation is much better better experience than Plaza BMW! More

by craftsman54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Autohaus BMW responded

Thank you for taking the time to shar your feedback with us. Your input is important to us, and we're committed to making any necessary improvements. If there's anything specific you'd like to share to help us earn that fifth star, don't hesitate to let us know. Your continued support means a great deal to us.

June 09, 2025

Friendly, efficient, professional. Always willing to work with my schedule regarding preference of days/time. Highly recommend More

by Nash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Autohaus BMW responded

Hello Nash, you made our day with this review! We strive to deliver great services to our customers, so please give us a call whenever you need. We'll be here, ready to assist you!

June 09, 2025

Fantastic service! They were communicative throughout the process, insightful on their discovery (with videos), and offered a loaner while my car was being serviced. More

by chief0440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are happy to be of service and look forward to the next time, take care!

June 07, 2025

AutoHaus is the best dealership in the country! We have dealt with 5 different ones in 5 states and there isn’t one better! Professional and great customer service every time. Chris Clem is amazing More

by bluesfan28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Autohaus BMW responded

Thanks so much for sharing your experience with Autohaus! Our goal is 100% satisfaction, and I'm glad Chris Clem exceeded that with you. We strive to provide all of our customers with great services. We look forward to working with you in the future.

June 06, 2025

Prompt and very friendly service feel well taken care of. Trey was great very helpful More

by pinckard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Autohaus BMW responded

Thanks for the review! I would like to thank you for taking the time to write about your experience, and we are thrilled that you enjoyed us. We look forward to working with you in the future.

June 05, 2025

Excellent customer service. Attentive and helpful service rep who helps solve scheduling and other issues. Dealership environment very friendly and convenient. More

by Eagle.1812
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Autohaus BMW responded

Thank you for the fantastic review ! We loved being of service to you and hope we can assist you again in the future.

June 02, 2025

This is the best dealership that I've came across in St. Louis. I wouldn't change it for nothing in the world. They're really like family too me ! More

by Faye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Faye responded

Thanks for the review! We can't wait to continue serving you with the same level of quality and care in the future. If there's anything else we can help you with on your next visit please let us know.