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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,268 Reviews

2,268 Reviews of Autohaus BMW - Service Center

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May 16, 2025

I have always received excellent service at Autohaus. The professionalism that they show when you arrive, the time my service advisor Trey took to understand our concern, and the explanation/video the se More

by dianaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Autohaus BMW responded

Thanks for the review! We couldn't be happier that Trey provided you with great service. He is a real asset, and we are lucky to have him on the Autohaus service team. Please come back to visit us anytime in the future!

May 16, 2025

Quick and friendly service. Beautiful facility. They are always so nice and don’t try to push for things you don’t need. More

by KM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

May 16, 2025

Very friendly and great service. Stayed in contact and kept me informed every step of vehicle work More

by schultz5034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Autohaus BMW responded

Thanks for the 5 - star! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

May 15, 2025

Wonderful service great timing quick turnover waiting lobby was beautiful and fully stocked with refreshments and snacks More

by Newworldaudiollc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

May 14, 2025

I ran over some white road paint with my black X2. I was devastated, not knowing how it it could be cleaned. But the detail shop was awesome. All the white paint was cleaned off of the car, even unde More

by jmloskill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert ??? with Detailing. He was very friendly and helpful.
May 14, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! Our goal is 100% customer satisfaction, and it like we achieved that goal with you. We want your experience to be "FIVE STARS"! The team will be thrilled to read your feedback. We look forward to working with you in the future.

May 13, 2025

Efficient. Friendly. Everything done on time. No hard sell. Dealer is close to our house. More

by lasaro7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Autohaus BMW responded

Thank you for your review! We appreciate any feedback you have for us. We strive to improve in service to give our customers the best experience. Thank you for choosing Autohaus BMW!

May 13, 2025

Repairs were completed professionally and on time. All aspects went well. Would definitely recommend to a friend. More

by Lucastho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Autohaus BMW responded

Thank you for the fantastic review ! We loved being of service to you and hope we can assist you again in the future.

May 10, 2025

I always receive great service when I visit Autohaus BMW. I usually work with Chris Clem, who is now one of the service managers. This time, I worked with Chris Buie, who rendered great service also. I h More

by Toi Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Autohaus BMW responded

Dear Toi, thank you for your gracious words! We're delighted to hear you enjoyed Chris Clem and Chris Buie services. Providing exceptional experiences is our top priority. We're extremely happy that you had a positive experience, and we're grateful for your feedback.

May 09, 2025

Great service by all personnel, particularly Trey. Easy to make appointment. Love the video describing work performed and current status. No pier for BMW service. More

by Dick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Autohaus BMW responded

Thanks Dick, for the 5 - star review! We are looking forward to your next visit for whatever services you may need. We'd love to continue providing great services to awesome customers like you. I can't wait to forward this message to Trey, Thanks again!

May 09, 2025

Everyone was very nice and helpful. I appreciate the attention to details. 1 1 1 More

by Jrl3405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Autohaus BMW responded

Thank you for the review! We pride ourselves as accommodating, transparent, and friendly as possible in order to create a 5 - star experience with us. Thank you for choosing Autohaus BMW, we ae thrilled to hear about this experience, and thank you for the future referrals!