2,268 Reviews of Autohaus BMW - Service Center
I have always received excellent service at Autohaus. The professionalism that they show when you arrive, the time my service advisor Trey took to understand our concern, and the explanation/video the se The professionalism that they show when you arrive, the time my service advisor Trey took to understand our concern, and the explanation/video the service tech, Mateo, provided to us about the service of the vehicle really made us happy that we found autohaus for service of our car. Thanks to all! More
Quick and friendly service. Beautiful facility. They are always so nice and don’t try to push for things you don’t need. Beautiful facility. They are always so nice and don’t try to push for things you don’t need. More
Very friendly and great service. Stayed in contact and kept me informed every step of vehicle work Stayed in contact and kept me informed every step of vehicle work More
Wonderful service great timing quick turnover waiting lobby was beautiful and fully stocked with refreshments and snacks lobby was beautiful and fully stocked with refreshments and snacks More
I ran over some white road paint with my black X2. I was devastated, not knowing how it it could be cleaned. But the detail shop was awesome. All the white paint was cleaned off of the car, even unde I was devastated, not knowing how it it could be cleaned. But the detail shop was awesome. All the white paint was cleaned off of the car, even under the fender walls. Totally impressed. While my car was with them, the service department called and told me my car needed an oil change. This is my first BMW, and so far it's been awesome !! Side Note. Also love the video that the service rep texted to me about my car. More
Efficient. Friendly. Everything done on time. No hard sell. Dealer is close to our house. Friendly. Everything done on time. No hard sell. Dealer is close to our house. More
Repairs were completed professionally and on time. All aspects went well. Would definitely recommend to a friend. All aspects went well. Would definitely recommend to a friend. More
I always receive great service when I visit Autohaus BMW. I usually work with Chris Clem, who is now one of the service managers. This time, I worked with Chris Buie, who rendered great service also. I h I usually work with Chris Clem, who is now one of the service managers. This time, I worked with Chris Buie, who rendered great service also. I have been bringing my vehicle here for service for over 6 years, and I have received great service at each visit. Scheduling the appointment is easy, honest communication is shared, and they do a thorough job of inspecting, diagnosing, and repairing any issues. I never leave wondering what was done to my vehicle or wondering what are the recommendations for future service. I will continue to bring my BMW here for service, as I wouldn't trust anyone else to service my car. I can depend on Autohaus to deliver exceptional customer service - from a simple oil change, to a complicated oil leak. I know they will take care of the issue with efficiency. More
Great service by all personnel, particularly Trey. Easy to make appointment. Love the video describing work performed and current status. No pier for BMW service. Easy to make appointment. Love the video describing work performed and current status. No pier for BMW service. More
Everyone was very nice and helpful. I appreciate the attention to details. 1 1 1 I appreciate the attention to details. 1 1 1 More