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Autohaus BMW - Service Center

St. Louis, MO

4.7
1,992 Reviews

1,992 Reviews of Autohaus BMW - Service Center

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March 12, 2024

Issues were not resolved. Promised call backs were not received. Very disappointed in service advisor More

by ryan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patti Kupfer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Autohaus BMW responded

Unfortunately we cannot find any information on a Ryan. Patti has no knowledge of who you might be. If you like, you may contact our Service Director, Todd Feuerhaken, at 314-727-8870 to further discuss. Thank you.

March 11, 2024

Great START to finish! Very cordial, considerate and caring. Will keep coming back for service! I highly recommend! More

by Jhunt1432
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We appreciate the kind and considerate words and look forward to working with you again.

March 08, 2024

Wonderful service and technicians. Always efficient and effective. Love Autohaus and have bed. A customer for over 30 years. More

by Lauravarley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Autohaus BMW responded

Thanks for the review! We greatly appreciate your loyalty to us and thank you for sharing your experience with us. We look forward to working with you again!

March 01, 2024

Very happy with the technician and the service at Autohaus BMW. Will continue to bring my car there More

by robert.burns2957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Autohaus BMW responded

Thanks for the review! We strive to improve in service, and will continue to do our best. Thank you for choosing Autohaus!

February 28, 2024

My experience with this dealership was amazing! I liked the Promptness of the service I like the fact that I wasn’t inconvenienced and most of all I love the video I like how my service advisor was More

by tashiaqualls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Autohaus BMW responded

Thanks for the review! It's customers like you that we continue to improve as a business! Please come see us again.

February 28, 2024

My experience with this dealership was amazing I wasn’t inconvenienced and my service advisor Chris was awesome detailed and on point. I would definitely recommend Autohaus to my Family and Friends. More

by tashiaqualls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Autohaus BMW responded

Thank you so much for the review! We're thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

February 28, 2024

Awesome service! !! Thank you Mr.Todd Feuerhaken for all you do! Awesome advisers. Wish I bought my bmw 5 series here, instead of a random dealership, would have skip More

by Flori Rr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation! We appreciate that very much:)

Mar 27, 2024 -

Flori Rr responded

Much deserved......Nothing but the truth!

February 27, 2024

Excellent service from start to finish! ! Professional and knowledgeable with my car. Provided real time updates and ensured I was in and out quickly. More

by Jill.gerretsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We're extremely happy that you had a positive experience, and we're grateful for your feedback.

February 23, 2024

My third visit to Autohaus for service was the best so far. Service was accomplished as described in a very timely manner. It always makes me smile when I don't have to pay (even though I know I initial More

by miller3j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We greatly appreciate your loyalty to us and thank you for sharing your review and experience with us! We look forward to working with you again!

February 23, 2024

All of the staff are extremely professional and accommodating. Patti Kupfer is wonderful!! The work was performed efficiently and well. Love that they post the video of what they found during th More

by Annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Autohaus BMW responded

Thank you so much Annette for the review! If there are any other services you need, please don't hesitate to contact Autohaus services.