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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,244 Reviews

2,244 Reviews of Autohaus BMW - Service Center

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April 23, 2025

Easy to schedule, friendly people in the garage and office, and great communication throughout the process. More

by BinmerIxDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti
Apr 24, 2025 -

Autohaus BMW responded

Thanks for the review! We really appreciate you being a customer and helping to share the word about us. We're here for you anytime!

April 23, 2025

People were friendly, informative and communicate well. There was relatively little wait time between check in, service rep greeting me, general inspection of vehicle and service being performed and comple More

by Busy Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi Ng
Apr 24, 2025 -

Autohaus BMW responded

Thank you so much for the review! We are happy to be of service and look forward to the next time, take care!

April 22, 2025

Fantastic in every way. Professional and timely. Very transparent process throughout. New to their service area but will be back. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with Autohaus! We appreciate the great review and look forward to working with you again.

April 22, 2025

For a “luxury dealership” I thought the service was poor. The communication was inadequate despite them telling me if I signed up for text, they could keep in touch with me. If my service person was not ther More

by suejmdavis
Service Communication
Recommend Dealer
No
Employees Worked With
Patti Kupfer
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Wonderful state of the art showroom with friendly and knowledgeable staff centrally located. Service department is fist class with friendly staff and a comfortable waiting area. Good with loaners as we More

by bschwarz71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Autohaus BMW responded

Thanks for the review! I would like to thank you for taking the time to write about your experience, and we are thrilled that you enjoyed us. We look forward to working with you in the future.

April 20, 2025

No problems. I asked a few question & they were all answered See ya later for another oil change. More

by Twerp1936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We are looking forward to your next visit. Whether you want to get an oil change, tire rotation or any other services done, remember we are here for you. Thanks again!

April 18, 2025

Very pleased with the service. When I called regarding a flat tire, I was told they could have me out in about an hour if I could be there by noon that same day. I arrived 45 minut More

by b.abbett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Autohaus BMW responded

Thanks for the review! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team, and please revisit us again!

April 17, 2025

Autohaus has always been courteous to me. I love their waiting area that has tv’s, food and drinks. They supply me with a video review of what they have done to my car, and also show me what More

by Michbelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Autohaus BMW responded

Thanks for the 5 - star! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

April 16, 2025

On Friday my 2021 750i reported a drivetrain malfunction and went into limp mode. I called Chris while on the way to the dealer. When I arrived, he had a loaner ready and promised to get to the bottom of my More

by glennjjjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Horstmann
Apr 16, 2025 -

Autohaus BMW responded

Thank you so much for sharing your experience with Autohaus! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Chris B. will be thrilled to hear your feedback!

April 16, 2025

Came in with a flat from a pothole, on my way out of town. Patti immediately started getting me scheduled, but did not have a loaner available. She checked with the valets and asked them to let her k More

by donleybk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with Patti! We appreciate the great review and look forward to working with you again.