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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,284 Reviews

2,284 Reviews of Autohaus BMW - Service Center

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January 27, 2024

Autohaus of Maplewood has been my best BMW service experience ever. I have been a customer since 2016 and see no reason to go anywhere else. The techs are all wonderful and my advisor is just terrific More

by JLo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We are happy that Patti impressed you in this way. Take care and see you next time!

January 26, 2024

They are very professional communicated very well with what needed repaired cost to repairs and timely, and providing the service and contacting me More

by Richardahead56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Autohaus BMW responded

Thank you for the review! We are pleased to know about your positive experiences with us. We are grateful to have have such a positive and prompt staff. Thank you for choosing Autohaus!

January 26, 2024

I’ve had a very good experience working with Autohaus BMW. They take good care of their customers. More

by sapittillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Autohaus BMW responded

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 24, 2024

Excellent service nice people I will continue getting my car serviced there ! Keep up the Good Work More

by Sanford.antoine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you were satisfied with our services. If there is anything else we can do, please let us know!

January 24, 2024

Chris, Andi and the rest of the team at Autohaus did a great job on my wife’s IX. Although it took a while to get the parts, the service was easy to schedule, finished promptly, and done correctly. More

by Docboss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
Jan 29, 2024 -

Autohaus BMW responded

Thank you so much for taking the time to leave us this amazing review! We're thrilled to hear that you had a great experience with us and look forward to serving you again.

January 23, 2024

I’ve had good experiences with both the sales and service departments. On the occasion something was wrong they quickly worked to fix it. More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Autohaus BMW responded

Dear Patrick, thank you for your gracious words! We're delighted to hear you enjoyed our service. Providing exceptional experiences is our top priority.

January 23, 2024

Great service and very attentive to your needs to help expedite your repairs/services. The staff is always prepared and keeps you updated on your repair status. Facility is very clean. More

by Theo J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We really appreciate you being a customer and helping to share the word about us. We're here for you anytime!

January 21, 2024

Nice clean facility. Have done business and purchased many BMW’s from Autohaus. Services are getting pricey like everything else. Brake fluid and oil change ran over $500 More

by Jengrossman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thanks for the review! Thank you for taking the time to share your experience.

January 21, 2024

Chris is a great service rep. He maentiined he would send me the details of the multi point inspection from my last visit. Can you please send that to me? I checked my email an More

by Tjb
Recommend Dealer
No
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Autohaus BMW responded

I will send this e-mail to Chris Clem.

January 19, 2024

Professional. Easy to work with. But want viewer to know the first 3 years maintenance were inclusive of the purchase price. More

by lay3r3
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Autohaus BMW responded

Thank you so much for the review! We are happy to be of service and look forward to the next time.

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