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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,244 Reviews

2,244 Reviews of Autohaus BMW - Service Center

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April 02, 2025

Everyone is always so helpful and accommodating! Best dealership experience I’ve had so far More

by dautovicina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Autohaus BMW responded

Thanks for the 5 - star! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

April 01, 2025

The advisor was very nice, & helpful. Schedule was on time. Very nice experience. Would recommend BMW owners to this dealership. More

by Shufcheuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Autohaus BMW responded

Thanks for the review! Our team of professionals is dedicated to providing the best there is to offer. If there's anything else we can help you with, please let us know.

April 01, 2025

Brittany W. Was my SHEro! I am not from the St. Louis area and needed to return home as swiftly as possible, she was able to provide minute by minute updates, cl More

by showmesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We're extremely happy that you had a positive experience, and we're grateful for you feedback. We are happy that Brittany provided you with great services. Our goal is 100% customer satisfaction!

April 01, 2025

Britttany Weis was courteous, helpful getting our vehicle serviced and back in a timely fashion. Great customer service all around from pulling into service to vehicle pick up. More

by Kruse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

April 01, 2025

the service providers were very helpful and were good at directing their calls. Staff were friendly as well More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Autohaus BMW responded

Thank you for the fantastic review Kate! We loved being of service to you and hope we can assist you again in the future.

March 31, 2025

I was contacted that it was time for my first oil change. Making the appointment was very easy. I waited while they did the oil and it only took an hour. Very nice waiting area. More

by smgiudici65
Recommend Dealer
Yes
Employees Worked With
Chris Clem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know

March 27, 2025

Everyone you encounter is truly so welcoming and kind. They are beyond helpful and very informative! Couldn’t recommend enough! More

by epozegic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asmir
Mar 27, 2025 -

Autohaus BMW responded

Thanks for the 5 - star! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

March 26, 2025

The scheduling process was not accurate - they told me a different time and relayed my issue wrong. Once I walked in the door - the problems were corrected More

by Mclwebster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Autohaus BMW responded

Thanks for the review! Sorry for any inconveniences you may have experience. We're glad your problems was corrected and we strive to accommodate our customers to the best of our ability. If there is anything else we can do for you, please let us know!

March 25, 2025

Excellent, professional, on time great follow up everything was smooth and very efficient which made my Friday very easy More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

March 21, 2025

It's obvious that Autohaus emphasizes employee interaction with their customers because everyone is super nice and friendly. I always enjoy the opportunity to visit the dealership and get the pro More

by scshady1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Autohaus BMW responded

Thanks for the review! Out team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer.

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