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Autohaus on Edens
Northbrook, IL
3,352 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,352 reviews
November 07, 2025
Nathan and Scott were both great. I just felt like I was in the right dealership to buy a Mercedes. I hope we can continue to have good experiences moving forward. Also thanks to Matt I just felt like I was in the right dealership to buy a Mercedes. I hope we can continue to have good experiences moving forward. Also thanks to Matt for answering questions that I had on the car. More
by SCOTTSWANS
Verified Customer
November 05, 2025
A pleasure to work with everyone, as usual. Everyone was friendly and communicated what I needed to know. Everyone was friendly and communicated what I needed to know. More
by RSDrake
November 03, 2025
I was VERY disappointed with the service provided by the repair department. The representative's explanation was poor and the overall service that I received was below what was expected. repair department. The representative's explanation was poor and the overall service that I received was below what was expected. More
by RKARBIN
Employees Worked With
Tom Lood
October 31, 2025
The staff are the best. They always welcome me in with a smile, respect, and professionalism. Tom Lood especially always takes great care of me. He's always giving me hon They always welcome me in with a smile, respect, and professionalism. Tom Lood especially always takes great care of me. He's always giving me honest and practical solutions, and not trying to oversell anything. Exceptional service. More
by robino1130
October 31, 2025
Rob our salesman was great. Will refer people his way as well as to the dealership. Tom in servicing is incredible too. Will refer people his way as well as to the dealership. Tom in servicing is incredible too. More
by mken0421
October 23, 2025
Ryan is the best service advisor. I always know what to expect and the best way to take care of my vehicle. His honesty and knowledge make me trust autohaus on Edens. I always know what to expect and the best way to take care of my vehicle. His honesty and knowledge make me trust autohaus on Edens. More
by zlato2003
Employees Worked With
October 23, 2025
Ryan is the best service rep at the dealership. I have had them all. Honest and trustworthy - He stuck with the fix as it took 3 times for the mechanics to properly repair (the first mechanic i I have had them all. Honest and trustworthy - He stuck with the fix as it took 3 times for the mechanics to properly repair (the first mechanic is no longer with the firm). More
by mike.thomas
October 21, 2025
Service was flawless,however the communication about pick up should be improved,I was told to pick up a car at 2:00pm but it wasn't ready til 5:00pm so I had to make the trip twice. up should be improved,I was told to pick up a car at 2:00pm but it wasn't ready til 5:00pm so I had to make the trip twice. More
by PLUSTAXBO
October 20, 2025
The service is always wonderful and Eddie is so helpful. The people who take your car and those who arrange a loaner are also great The people who take your car and those who arrange a loaner are also great More
by SUSANNOVY
Employees Worked With
