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Autohaus on Edens
Northbrook, IL
3,270 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,270 reviews
June 12, 2025
missed taking my GLS out of maintenance mode, I had to drive back to get this fix, and missed my work - Also car was washed even after a few reminders were not performed Please note I love people at drive back to get this fix, and missed my work - Also car was washed even after a few reminders were not performed Please note I love people at this service department, Ken, Ryan, and Cindi are awesome! More
by MalahatQureshi
Verified Customer
June 12, 2025
They provide excellent customer service and attention to detail. I appreciated the fast and efficient service. detail. I appreciated the fast and efficient service. More
by FREE0
June 11, 2025
They do a great job with service. Helpful service personnel and good at communication. Speed of service is excellent. Helpful service personnel and good at communication. Speed of service is excellent. More
by D. Solomon
Employees Worked With
June 09, 2025
John and the rest of the service team do a great job providing consistent service and communication. providing consistent service and communication. More
by GPLP
Employees Worked With
June 09, 2025
Prompt and thorough service with excellent communication by Tom Lood. I shouldn’t be too surprised that a 5 year-old car needed more than Service A and that it all cost quite a few bucks. It was also very h by Tom Lood. I shouldn’t be too surprised that a 5 year-old car needed more than Service A and that it all cost quite a few bucks. It was also very helpful to be given a ride back and forth from the dealership while the work was being done. More
by GORENBERG.K
Employees Worked With
June 09, 2025
I have nothing negative to say about John Morsy—he has been very helpful and understanding throughout the process. However, I would not feel comfortable recommending the dealership at this time. My car been very helpful and understanding throughout the process. However, I would not feel comfortable recommending the dealership at this time. My car has been at the dealership for several weeks, and unfortunately, the original issue remains unresolved. It began with a repair to the sunroof, which had rarely been used but had already failed. Since that repair, I’ve experienced a persistent rattling noise from the headliner that has not been fixed. I was told this noise is "normal" and comparable to other vehicles, but if that’s truly the case, it raises serious concerns about the quality standards of Mercedes-Benz. If a vehicle begins rattling after just three years of ownership, it’s hard to justify considering it a luxury brand. More
by jolart
Employees Worked With
June 06, 2025
Everything was just excelent! Oleg is my favorite sales person. Thanks a lot, Alex T Oleg is my favorite sales person. Thanks a lot, Alex T More
by vveleva74
June 04, 2025
Carlos was amazing! He worked with us since the begging of the process and found the perfect car for us! An amazing sales person, he listened to our needs and went above He worked with us since the begging of the process and found the perfect car for us! An amazing sales person, he listened to our needs and went above and beyond! More
by sofansaldo
Employees Worked With
June 02, 2025
Great service and care. Fast convenient and very helpful. Love my glc. Carlos did a great job. Helpful and understanding of the situation. Fast convenient and very helpful. Love my glc. Carlos did a great job. Helpful and understanding of the situation. More
by mkovalis06
Employees Worked With
