Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,441 reviews
Autohaus on Eden’s is an immaculate and skilled service center. Everything was done perfectly and quickly. center. Everything was done perfectly and quickly. More
The customer service was great. Tom and his team always makes it perfect experience for me. Tom and his team always makes it perfect experience for me. More
I have always come to expect, and have received, the most professional care and service from Heather and from the service department. Messages are returned in short order and questions are answered to my sa professional care and service from Heather and from the service department. Messages are returned in short order and questions are answered to my satisfaction. Any problems are quickly brought to my attention and resolved. By the way, when you get quotes for service replacements like tires and brakes for example, you are getting the best price along with the Autohaus guarantee. I have the utmost confidence in the Service department More
Eddie Garcia provides excellent service to me and my family. He is knowledgeable, professional, considerate, and reliable. He always responds to my communication and I trust him. family. He is knowledgeable, professional, considerate, and reliable. He always responds to my communication and I trust him. More
Exceptional! Eddie Garcia had done an excellent job since Ken Dunaway moved up to manager. Our vehicles are kept up too date and in a timely manner. Eddie Garcia had done an excellent job since Ken Dunaway moved up to manager. Our vehicles are kept up too date and in a timely manner. More
Autohaus on Eden’s Eddie Garcia and his team provide world class service on my MB GLS 450. Strongly Rev one d this team. world class service on my MB GLS 450. Strongly Rev one d this team. More
Hats off to Eddie Garcia! He always comes through with top-notch service and always sees to it that I am a completely satisfied customer/ Eddie listens carefully to my needs, He always comes through with top-notch service and always sees to it that I am a completely satisfied customer/ Eddie listens carefully to my needs, addresses any of my concerns, and attends to the job with utmost care. I have always been satisfied with this first-class service center. You are lucky to have Eddie on your team. More
This warranty work was not handled well. I never imagined that repairs would take 5.5 weeks because the parts were not available. Mercedes should not be selling cars if it does not have pa I never imagined that repairs would take 5.5 weeks because the parts were not available. Mercedes should not be selling cars if it does not have parts available to support those cars. The loaner car did not solve my issues. One driver in my household was not allowed to drive the loaner because of his age. We couldn't use the loaner car for anything out of state. I needed to rent multiple cars during this period of warranty work because of the limitations of the loaner and Mercedes not having parts available to support cars it is selling. I am unbelievably disappointed with both Mercedes Benz and Autohaus for how this has been handled. It will be tough for me to get comfortable buying another Mercedes in the future. More










