Autohaus on Edens

I had a pretty bad experience. I went in to get my windshield wipers diagnosed. With the new SAM installed, about a dozen rear lights stopped working. No problem, I figure I can ju I went in to get my windshield wipers diagnosed. With the new SAM installed, about a dozen rear lights stopped working. No problem, I figure I can just return and they'll take care of it. On the visit, they diagnosed the light issue and stated that I need new light bulbs and that there was some repair kit was designed by MB for known corrosion issues. After going home, I checked the light bulbs with a multimeter and the wiring to see if there was voltage. THERE WAS NO VOLTAGE ON THE LINES and NONE OF THE BULBS WERE BURNED. Going back, they blamed everything but themselves: it's an old car, there was dried windshield washing fluid they saw, the fact that the other lights weren't replaced caused this, etc. I insisted their original diagnosis was wrong and only then did they look at it a second time. After determining that the new rear SAM that was just replaced with the original windshield wiper diagnosis, they said: "It looks like we were both right". They didn't even apologize. People make mistakes, it's how they handle mistakes what differentiates businesses. More

Nino did everything as promised in efficient and timely manner E T m s g manner E T m s g More

Ryan Mulhern has made my service experiences at the dealership-effortless and he is an expert at what he does. He’s truly a great person and has gone above and beyond to help me maintain my car. I’d co dealership-effortless and he is an expert at what he does. He’s truly a great person and has gone above and beyond to help me maintain my car. I’d come back for the service and Ryan should be commended! 💯 Tina Antonopoulos More

My service advisor Tom L was helpful. First I was able to easily get a loaner. And then was explained how the inspection would generate are recommendations to either choose or not. All First I was able to easily get a loaner. And then was explained how the inspection would generate are recommendations to either choose or not. All service wwas explained adequately. More

Exceptional service! They took great care of me and had the work done in a very timely manner. They took great care of me and had the work done in a very timely manner. More

They are very professional to work with. I am satisfied with the whole process. The price of the car and the trade in value was fair. I am satisfied with the whole process. The price of the car and the trade in value was fair. More

Autohaus on Edens has Very courteous, helpful employees. They provide excellent service and there is little wait time. They provide excellent service and there is little wait time. More

Thank you. Great service. Nino was amazing. Good price good service can not beat it at all Great service. Nino was amazing. Good price good service can not beat it at all More

Everyone at Autohaus is terrific, Tom and Matt in service are always offering to go the extra step to make sure you are happy. are always offering to go the extra step to make sure you are happy. More

I have been looking for a car for 5 months and I found one at autohaus in less than 10 days and to top it off only was at the dealership for 1 hour 30 minutes one at autohaus in less than 10 days and to top it off only was at the dealership for 1 hour 30 minutes More