Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Terry Stailey is superb at providing service for my Mercedes E63. He was a great help at the Chicago location, but they did not always respect his integrity. I believe you made a great decision to hi Mercedes E63. He was a great help at the Chicago location, but they did not always respect his integrity. I believe you made a great decision to hire Terry, and I will continue to be a loyal customer. More
Ken is terrific. Very considerate and never over sells you on repairs or work. Great customer service, friendly and courteous . Other staff steps up when it is busy. you on repairs or work. Great customer service, friendly and courteous . Other staff steps up when it is busy. More
Very nice Customer service and experienced sales group. The price of the car we bought is reasonable. The price of the trade in car is also reasonable. Five year and unlimited mileage warranty is helpful. The price of the car we bought is reasonable. The price of the trade in car is also reasonable. Five year and unlimited mileage warranty is helpful. More
Eddie G made everything super easy in service.Didn't Eddie G made everything super easy in service. Didn't have to wait and my car was ready on time as promised. And delivered freshly washed, inside an Eddie G made everything super easy in service. Didn't have to wait and my car was ready on time as promised. And delivered freshly washed, inside and out! More
Easy transaction and very helpful salespeople. They understood our needs and made sure we were happy. This is the third Mercedes we have purchased from Autohaus. understood our needs and made sure we were happy. This is the third Mercedes we have purchased from Autohaus. More
Everyone was super helpful and friendly!!They were able Everyone was super helpful and friendly!! They were able to solve my issues without any charge to me! I was disappointed they did not wash my car:-( Everyone was super helpful and friendly!! They were able to solve my issues without any charge to me! I was disappointed they did not wash my car:-( I was told that was included when I bought the car, but it seems to be closed more than it is open! More
BOTH PEOPLE I DEALT WITH WERE TERRIFIC. THERE WAS A PROBLEM IN THE SERVICE DEPARTMENT IN THAT MY OIL WAS OVERFILLED, AND I HAD TO RETURN TO HAVE IT CORRECTED. PROBLEM IN THE SERVICE DEPARTMENT IN THAT MY OIL WAS OVERFILLED, AND I HAD TO RETURN TO HAVE IT CORRECTED. More
Ken was fantastic arranging for my repair on my GT, seamless and easy. Thank you!! My car was picked and delivered repaired in a timely safe manner. seamless and easy. Thank you!! My car was picked and delivered repaired in a timely safe manner. More
Ken Dunaway and Cindy are incredible. They are beyond kind, accommodating and thorough. Couldn’t ask for more. They are truly the best in every way. kind, accommodating and thorough. Couldn’t ask for more. They are truly the best in every way. More
Ken, Cindi and the entire service team are wonderful!!! My car was ready when promised, fixed, cleaned, and the people are professional and helpful. II would recommend their service departm wonderful!!! My car was ready when promised, fixed, cleaned, and the people are professional and helpful. II would recommend their service department to anyone. More