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Autohaus on Edens
Northbrook, IL
2,855 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,855 reviews
September 02, 2020
Service is always first rate. I really like the loaner program, as it allows me to drop off my car, work as normal, then swap out once the work is done on my car. program, as it allows me to drop off my car, work as normal, then swap out once the work is done on my car. More
by TSATTLEY0
Verified Customer
Helpful September 02, 2020
Ken and Cindy were extremely professional and helpful . I felt like they wanted me to have a good and efficient service experience . Very helpful during this time of Covid I felt like they wanted me to have a good and efficient service experience . Very helpful during this time of Covid More
by CMORITZ1
Employees Worked With
September 01, 2020
Overall, it was a positive experience. They were very easy to do business with. They had the exact car that we were looking for and we quickly able to come to agreement on a fair price. easy to do business with. They had the exact car that we were looking for and we quickly able to come to agreement on a fair price. More
by BELLA3
August 30, 2020
An all around excellent experience. Service was top notch and the staff was great. Very appreciative how considerate everyone was and mindful of social distancing. and the staff was great. Very appreciative how considerate everyone was and mindful of social distancing. More
by ADAM70
August 28, 2020
Great service All around Ken one of the managers is Great service All around Ken one of the managers is awesome The woman that greets you is very sweet when you drive in to the dealerships Great service All around Ken one of the managers is awesome The woman that greets you is very sweet when you drive in to the dealerships More
by STUART14
August 27, 2020
Fine dealership and service people. I don’t want to write any more words. I have taken your survey and give it a 5-star rating so don’t make me spend time writing more words. any more words. I have taken your survey and give it a 5-star rating so don’t make me spend time writing more words. More
by carbear
Employees Worked With
August 26, 2020
I have completed this review two times now. However my service was so great I want to make sure that the associates working in my account are accredited. Both Rob in parts and Prem in service or an absolu service was so great I want to make sure that the associates working in my account are accredited. Both Rob in parts and Prem in service or an absolute pleasure to work with. Very professional and attentive More
by CARMINE.COLLARO
Employees Worked With
Rob from service , Prem Parikh
August 26, 2020
Excellent service. Fast repair. Feel confident that my car is properly diagnosed and fixed. Planning to continue using this service. Thank you very much, Tom Lood. car is properly diagnosed and fixed. Planning to continue using this service. Thank you very much, Tom Lood. More
by ELENA7
Employees Worked With
August 26, 2020
Phillip is the absolute best. When I say he left no stone unturned with making sure I could operate everything. He went above and beyond. unturned with making sure I could operate everything. He went above and beyond. More
by KEYTOTRISH
August 26, 2020
Prem Parikh has always been very helpful and calm in solving my service issues. Will always be happy to continue working with him on future repairs. He's also very knowledgeable, friendly and courteo solving my service issues. Will always be happy to continue working with him on future repairs. He's also very knowledgeable, friendly and courteous. More
by BANGHART01
Employees Worked With
Prem Parikh
