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Autohaus on Edens
Northbrook, IL
3,275 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,275 reviews
October 29, 2024
Thanks again for the quick and easy resolution of the issue. Also appreciate the customer experience. issue. Also appreciate the customer experience. More
by HV
Verified CustomerEmployees Worked With
October 28, 2024
The employees say all the right things, but generally did not actually keep me updated and I had to follow up with them. Twice they returned my car to me with the warning light about the starter battery cri not actually keep me updated and I had to follow up with them. Twice they returned my car to me with the warning light about the starter battery critical. In spite of the issues, I am grateful they did fix my car in the end. More
by BADDELOO125
Employees Worked With
Alejandro Sanchez
October 25, 2024
John did everything he could to make my experience as good as it could be! good as it could be! More
by LBERN29
Employees Worked With
October 25, 2024
Rob Debosko provided a tremendously seamless and painless sales process. Per my request, we were in and out in less than 45 minutes with our brand new GLE 350. Rob was friendly, efficient and very helpful sales process. Per my request, we were in and out in less than 45 minutes with our brand new GLE 350. Rob was friendly, efficient and very helpful getting my wife comfortable with her new vehicle. Rob also introduced us to Patrick Law-Sales Manager-as a second contact person at the dealership in case we had any issues in the future. I would highly recommend Rob and Autohaus. More
by gregmess
October 25, 2024
The service department always accommodates my seeds especially with the loaners! I also like that they clean my car when I pick it up! especially with the loaners! I also like that they clean my car when I pick it up! More
by MANIGHAF
Employees Worked With
Other Employees :
Jorge Gomez
October 24, 2024
There was a considerable delay in getting the part but you were good about getting us loaners through this time. you were good about getting us loaners through this time. More
by asmith79
Employees Worked With
October 24, 2024
The service was great and quick turnaround on the service B was appreciated since I waited at the dealership. B was appreciated since I waited at the dealership. More
by MPUCCI115
Employees Worked With
October 23, 2024
Everyone was polite and professional. The car was completely detailed, cleaned etc. the individuals showed an understanding of the situation, really excellent service. I am trying to f The car was completely detailed, cleaned etc. the individuals showed an understanding of the situation, really excellent service. I am trying to figure out the connecting plugs for the IPhone, if thrr err e should be one in the harbor that is only a question that has just occurred to me. Everything was perfectly taken care of. More
by INGRT
