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Autohaus on Edens
Northbrook, IL
3,256 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,256 reviews
October 21, 2020
Eddie is the very best and a true professional. He is always available, explains the service needed and keeps me advised regarding the stays of the job. always available, explains the service needed and keeps me advised regarding the stays of the job. More
by PJM4840
Verified CustomerEmployees Worked With
October 20, 2020
Even though there was limited supply of the vehicle I was looking for, the sales rep, Phillip G., was very attentive to my requests finding a vehicle with the features I was wanted. looking for, the sales rep, Phillip G., was very attentive to my requests finding a vehicle with the features I was wanted. More
by RLN
October 20, 2020
Very pleasant to work with on new lease. Kevin was excellent to work with and was very helpful in walking us through the process. Would recommend again. excellent to work with and was very helpful in walking us through the process. Would recommend again. More
by CNQ
October 20, 2020
I was supposed to be texted when the car was ready and I never was. Then I waited 20 minutes for someone to check me out. never was. Then I waited 20 minutes for someone to check me out. More
by EMER2740
October 19, 2020
Customer Service is perfect at Autohaus on Edens. Everyone in the service department is very nice, very helpful and very knowledgeable. They make drop off and pick up very easy and it's really quic Everyone in the service department is very nice, very helpful and very knowledgeable. They make drop off and pick up very easy and it's really quick. I love doing business with the dealership! More
by JANICE.711
October 19, 2020
In for a CPO covered repair. As always, Tom was friendly, knowledgeable, professional and a pleasure to deal with. My thanks to Tom and the team. Stay safe! knowledgeable, professional and a pleasure to deal with. My thanks to Tom and the team. Stay safe! More
by hotmessrules
Employees Worked With
October 15, 2020
Nick M and Ricky P were very helpful in making my lease smooth and easy. Both went above and beyond to make this sale. Great job! smooth and easy. Both went above and beyond to make this sale. Great job! More
by VICTORMAR21
October 14, 2020
My SL 500 needed new front and rear tires. Tom and I worked together selected tires which seem to be the best tire replacements, ordered and have them installed by noon the next day very efficient and f worked together selected tires which seem to be the best tire replacements, ordered and have them installed by noon the next day very efficient and friendly More
by DICKLIES
October 14, 2020
Excellent customer service. Ryan was very professional, knowledgeable and immediately understood the repair. He kept me abreast during the service visit. This is what makes a great service department! knowledgeable and immediately understood the repair. He kept me abreast during the service visit. This is what makes a great service department! More
by Joe C
Employees Worked With
October 13, 2020
Rob D. Is awesome! He’s the reason I go back. He is personable, reliable, responsive and follows through! He takes the time to Econ’s in things and isn’t a “used car salesmen type”. personable, reliable, responsive and follows through! He takes the time to Econ’s in things and isn’t a “used car salesmen type”. More
by amyknauff
Employees Worked With
Rob Debosko
