
Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Eddie is very good at communicating each stage of my car service. From estimated time of total service. Working with third party service contracts to make sure I get coverage that I paid for. And ultimately service. From estimated time of total service. Working with third party service contracts to make sure I get coverage that I paid for. And ultimately making sure I have transportation. Thanks Eddie. More
Renewed lease Smooth process in renewing a lease. Responded quickly via email. Found the car I wanted. Offered the pricing I needed with minimal negotiation. Gre Smooth process in renewing a lease. Responded quickly via email. Found the car I wanted. Offered the pricing I needed with minimal negotiation. Great experience. More
Although this is my first visit to Autohaus on Edens, it is not my first experience with the service writer, Tom Lood. In fact, the reason I’m at the dealership is because of Tom Lood. is not my first experience with the service writer, Tom Lood. In fact, the reason I’m at the dealership is because of Tom Lood. More
Ken is customer service on steroids. One of our vehicles needed more work than anticipated and he walked me through options. I know I can always trust him and the Autohaus team. needed more work than anticipated and he walked me through options. I know I can always trust him and the Autohaus team. More
Great service Ricky Pena is a great sales rep and very knowledgeable. I have bought my prior car and now this new one with your dealership. Very pleased Ricky Pena is a great sales rep and very knowledgeable. I have bought my prior car and now this new one with your dealership. Very pleased More
Friendly and efficient. Took my car at the scheduled time and returned it within 15 minutes of estimated time it would take for the job to be done. and returned it within 15 minutes of estimated time it would take for the job to be done. More
Good and Fair selection of cars The 2020 GLE 350 That I purchased had 2 USB cables were missing that were supposed to come with it, I called the sales Rep the next Business Day and n The 2020 GLE 350 That I purchased had 2 USB cables were missing that were supposed to come with it, I called the sales Rep the next Business Day and notified him, and told me that it would not be a problem and he would have some mailed out to me, I called 2 weeks later and he told me he would find out if they were sent out and call right back, I called again left a message, no answer, and I still dont have them. More
service experience was easy and efficient Ken does a great job-enjoy working with him-makes the process easy and is very responsive. service department does a good job whenever I need anythin Ken does a great job-enjoy working with him-makes the process easy and is very responsive. service department does a good job whenever I need anything More
The service department was great! Very accommodating! Cindi was super helpful when I had trouble with my S Class. Would definitely recommend going here for great service. Cindi was super helpful when I had trouble with my S Class. Would definitely recommend going here for great service. More
Prem Parikh is the Man !! My service rep always goes above and beyond to take care of me my GTS is running better than ever with the new shoes that he help me with !! Thanks My service rep always goes above and beyond to take care of me my GTS is running better than ever with the new shoes that he help me with !! Thanks Prem More