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Autohaus on Edens

Northbrook, IL

4.7
3,257 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,257 reviews

June 05, 2020

Eddie is very good at communicating each stage of my car service. From estimated time of total service. Working with third party service contracts to make sure I get coverage that I paid for. And ultimately More

by EMILE3
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2020

Renewed lease Smooth process in renewing a lease. Responded quickly via email. Found the car I wanted. Offered the pricing I needed with minimal negotiation. Gre More

by MICHAELEZIEGLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Kendrick
June 05, 2020

Although this is my first visit to Autohaus on Edens, it is not my first experience with the service writer, Tom Lood. In fact, the reason I’m at the dealership is because of Tom Lood. More

by dschilt
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Maniatis, James Riley
June 04, 2020

Ken is customer service on steroids. One of our vehicles needed more work than anticipated and he walked me through options. I know I can always trust him and the Autohaus team. More

by Giglio
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2020

Great service Ricky Pena is a great sales rep and very knowledgeable. I have bought my prior car and now this new one with your dealership. Very pleased More

by BRIGIDM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2020

Friendly and efficient. Took my car at the scheduled time and returned it within 15 minutes of estimated time it would take for the job to be done. More

by MACLAUSEN1
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2020

Good and Fair selection of cars The 2020 GLE 350 That I purchased had 2 USB cables were missing that were supposed to come with it, I called the sales Rep the next Business Day and n More

by Fast911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoegler, Trent Kendrick
May 26, 2020

service experience was easy and efficient Ken does a great job-enjoy working with him-makes the process easy and is very responsive. service department does a good job whenever I need anythin More

by KBRUCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020

The service department was great! Very accommodating! Cindi was super helpful when I had trouble with my S Class. Would definitely recommend going here for great service. More

by Jessica
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020

Prem Parikh is the Man !! My service rep always goes above and beyond to take care of me my GTS is running better than ever with the new shoes that he help me with !! Thanks More

by mike@drgraphx.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gioulos, Mike Mesic, Mary Costello, Prem Parikh, Mark Hoegler
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