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Autohaus on Edens
Northbrook, IL
3,267 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,267 reviews
April 06, 2020
Replacement front brakes, pads, rotors Tom Lood is great as always. Had all brakes replaced less than a year ago. Noticed problems with front driver’s side when braking. Merced3s replaced t Tom Lood is great as always. Had all brakes replaced less than a year ago. Noticed problems with front driver’s side when braking. Merced3s replaced the 2 front at no charge. More
by SCS2001
Verified CustomerEmployees Worked With
April 06, 2020
It was my first time, and I was impressed whit the seriousness and professionalism from the people who worked on my car, I’ll definitely go back. seriousness and professionalism from the people who worked on my car, I’ll definitely go back. More
by sasa_mardari
Employees Worked With
April 03, 2020
As usual great effort and patience to bring the issue to a conclusion. Thanks to Eddie following up with Sirius and MBrace. Although currently no solution, we hope there will be one soon. a conclusion. Thanks to Eddie following up with Sirius and MBrace. Although currently no solution, we hope there will be one soon. More
by HV
Employees Worked With
Other Employees :
Mike Mesic, Prem Parikh, Kevin Crokin
April 03, 2020
Greatly Satisfied for quick diagnosis and excellent staff I am always happy in going in to service my CLS AMG 63 at Autohaus, has I always walk out very satisfied and happy about the service being provided. T I am always happy in going in to service my CLS AMG 63 at Autohaus, has I always walk out very satisfied and happy about the service being provided. The customer service and attention to detail is at a 5 star rating - Excellent service!! More
by DWALFARO
Employees Worked With
April 02, 2020
Excellent service. Service provided was fast . Staff was courteous and explained the process. Would always choose auto haus on edens for the service. Appreciate. Thanks. courteous and explained the process. Would always choose auto haus on edens for the service. Appreciate. Thanks. More
by panditsarbagya
Employees Worked With
March 31, 2020
Excellent, personalized and profesional service The Service Specialist that I normally work with (Edmundo "Eddy" Garcia) is Excellent! Always attentive and providing very professional service. He ex The Service Specialist that I normally work with (Edmundo "Eddy" Garcia) is Excellent! Always attentive and providing very professional service. He explains things well and provides proper feedback, as needed. Wonderful asset for this dealer! More
by SALPAL2
March 31, 2020
Trent was an absolute gem during the whole process. I chose the Mercedes because of his professionalism and demeanor throughout. I wish more sellers were like him. chose the Mercedes because of his professionalism and demeanor throughout. I wish more sellers were like him. More
by JENNIFERSCHAEN
Employees Worked With
Trent Kendrick
March 28, 2020
As always everything was Perfect. Ken can always be counted on. Ryan was able to answer questions on a Saturday before our service- always seamless counted on. Ryan was able to answer questions on a Saturday before our service- always seamless More
by MIKE@KAYSCANDIES.COM
March 27, 2020
Good operation. It was pleasure to deal with them. Especially appreciated Service writer Eddie Garcia's extra efforts to communicate clearly all warranty work and the extra service required details. Especially appreciated Service writer Eddie Garcia's extra efforts to communicate clearly all warranty work and the extra service required details. More
by AJBRINCK
Employees Worked With
March 25, 2020
Prompt and Courteous I was in for a routine service, summer tire swap, and check engine light. The service was very friendly. They got the jobs done quickly and right. I was in for a routine service, summer tire swap, and check engine light. The service was very friendly. They got the jobs done quickly and right. More
by kevin
Employees Worked With
