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Autohaus on Edens
Northbrook, IL
3,255 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,255 reviews
May 12, 2025
all was perfect. no need for me to write a 15 word review though. This should be fixed. no need for me to write a 15 word review though. This should be fixed. More
by TODDHEYDEN
Verified Customer
May 11, 2025
Carlos was just amazing to work with, I am out of state buyer. Due to flight cancellations/delay, I had to continue to change plans and Carlos patiently work throughput the process. He had everything ready buyer. Due to flight cancellations/delay, I had to continue to change plans and Carlos patiently work throughput the process. He had everything ready to go by the time I got to the dealership. He does care about his clients and continued to check on same until I got home (a 15 hrs drive!). The entire process was extremely smooth and we got a great car! More
by karteekreddy13
May 10, 2025
Carlos was wonderful! Drove 6 hours to do business with him!! I even met the owner, everyone was so kind! Drove 6 hours to do business with him!! I even met the owner, everyone was so kind! More
by sarahmbaldridge
Employees Worked With
May 10, 2025
Service advisors at Autohaus are exceptional especially Ryan and John. The issue are the techs in the service center. They constantly screw up repairs and have no regards to the vehicle. Most recently brou Ryan and John. The issue are the techs in the service center. They constantly screw up repairs and have no regards to the vehicle. Most recently brought my vehicle in and they failed the repair the same issue twice and ended up scratching the trim inside. It really shows the incompetence of the technicians. I am not sure if its a training issue or lack of oversight from the foreman. More
by EDWINNG128
May 09, 2025
The service that was rendered by Carlos Regalado was exemplary. Very knowledgeable on what he does and he took care of all my needs. Transaction went smoothly and pretty quick. Highly recommended salesm exemplary. Very knowledgeable on what he does and he took care of all my needs. Transaction went smoothly and pretty quick. Highly recommended salesman, you are a legend Carlos. More
by Robbie0229
Employees Worked With
Other Employees :
Bob Ruscitti, Allan
May 07, 2025
Ken and the service team took the time to understand the usage history and future needs of the car and made reasonable maintenance recommendations accordingly. Great experience. usage history and future needs of the car and made reasonable maintenance recommendations accordingly. Great experience. More
by ESDUBROW1
May 05, 2025
If you are looking for great customer service and friendly faces then Autohaus on Edens is the place for you. I was in a car accident and my car was totaled. Within 7 days Carlos, Ricky, Patrick, and friendly faces then Autohaus on Edens is the place for you. I was in a car accident and my car was totaled. Within 7 days Carlos, Ricky, Patrick, and Alan had me in a newer and better car. They worked hard with me and was very patient with the insurance company to get me into the car I wanted. Carols checked on me every day to make sure I was ok and he kept me updated daily. He turned my tears into a smile. They are a great group of people over there. Mercedes... it's the best or nothing. More
by Angela Doby
May 05, 2025
We really were treated very well, the negotiation was very transparent & pleasant. We wanted to “buy local” and were very happy we did. very transparent & pleasant. We wanted to “buy local” and were very happy we did. More
by LLLANDSMAN
May 04, 2025
Derek B. was a pleasure to work with throughout the entire process. He also is very knowledgeable about various car models including the technology advance was a pleasure to work with throughout the entire process. He also is very knowledgeable about various car models including the technology advances pertaining to dashboard and drivetrain. The process of signing for the vehicle was smooth and efficient. I am looking forward to my future vehicle at this dealership. More
by SARORADOPC
April 29, 2025
The service department is excellent here at this dealership. Eddie Garcia is a tremendously, friendly and helpful service advisor. They handled my loaner quickly and everything was very efficient dealership. Eddie Garcia is a tremendously, friendly and helpful service advisor. They handled my loaner quickly and everything was very efficient More
by russcole2323
Employees Worked With
