
Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Best Car Dealer Every visit to Autohaus is better than the last one, and that is really saying something. Ken Dunaway treats me like family. I highly recommend Auto Every visit to Autohaus is better than the last one, and that is really saying something. Ken Dunaway treats me like family. I highly recommend Autohaus. More
Quick service on unexpected tire problem. I came into the dealer with a low pressure tire. It was the same tire that had low pressure recently and I mentioned that. I was promptly greeted at m I came into the dealer with a low pressure tire. It was the same tire that had low pressure recently and I mentioned that. I was promptly greeted at my car and my issue was flagged. Tom clearly explained the problem and need for a new tire. and got me out of the dealership faster than he forecast. More
B service and paint of the front bumper area of my car Ernie's service is awesome and his assistant is very polite and fast efficient. The car was cleaned very nice and smell great. The only issue I am not Ernie's service is awesome and his assistant is very polite and fast efficient. The car was cleaned very nice and smell great. The only issue I am not happy is the courtesy car tire issue. Upon returning the vehicle, I was informed there was a hole in the tire. I could not collect my memory that I hit any pot hole or hit curb or anything. When I first took the courtesy vehicle, the assistant showed me there was some scratches on the rim of the tire. I took a quick look and signed the paperwork without further inspection. I suspect the tire might be already damaged when some one scratched the rim. But I paid $340 something they charged me for the tire damage. I truly believe it was not from me. But I paid it without further dispute More
Great easy service From the moment that I drove my car in to the moment they returned my car they made everything easy as could be. I could not have asked or expected an From the moment that I drove my car in to the moment they returned my car they made everything easy as could be. I could not have asked or expected anything easier. More
outstanding in knowledge, service, and professionalism I left a voice-mail with owner previously but will repeat. Prem and Cindy were great. Everything was easy and the service was wonderful. Both were e I left a voice-mail with owner previously but will repeat. Prem and Cindy were great. Everything was easy and the service was wonderful. Both were extremely knowledgeable and Prem made sure all my concerns were taken care of to my satisfaction and educated me on many topics. . Both Prem and Cindy know their stuff and couldn't be more personable. Hold on to them. Paul Wolf More
Ed is fantastic!! I love my MB but the reason I would buy another MB is Ed. He always has a smile on his voice (when I talk to him on the phone) and is a pleasure to de I love my MB but the reason I would buy another MB is Ed. He always has a smile on his voice (when I talk to him on the phone) and is a pleasure to deal with. He always takes time to explain what is being done to the car and is fair in recommending what things should be done right away and what can wait until the next service visit. I have 2 MB that I bought at this dealership. My oldest is 8 years old and is great to have the consistency of having someone like Ed through all these years. More
The Service Department Caters to My Needs The service department at Autohaus provides great customer service. Ernie, Cindi, and Julie are attentive and devoted to making my experience a positi The service department at Autohaus provides great customer service. Ernie, Cindi, and Julie are attentive and devoted to making my experience a positive one. They are always cheerful and they communicate effectively. They cater to my needs. I typically am given a comparable car as a loaner. I never like to be without my car, but this makes it so much easier and convenient to leaving my car for service. More
Autohaus is the Best Autohaus is the only place to get a Mercedes. I couldn’t be happier with my new car. Phillip Gangerman my salesperson was extremely knowledgeable and Autohaus is the only place to get a Mercedes. I couldn’t be happier with my new car. Phillip Gangerman my salesperson was extremely knowledgeable and helpful in e everway. He went over and above to make sure I was Happy and got what a wanted. Amanda Youkhana taught me how to use all the technical uses of the car. She made it extremely fun to learn. Mike Mesic the Financial Director made the transaction seamless and was very straightforward. He helped make the process not only stress free but fun. I would also like to thank the Manager Mark Hoegler for overseeing the process and following through from start to finish. Autohaus is the Best!!! More
Brake service Friendly and kept me informed and open to checking out a few other items too which got fixed. Thanks for the loaner and for washing my car. Easy to Friendly and kept me informed and open to checking out a few other items too which got fixed. Thanks for the loaner and for washing my car. Easy to do business with. More
Professional Service We reached out to Autohaus on Edens from out of state to purchase our new Mercedes Benz. Our experience could not have been better. Everyone at the D We reached out to Autohaus on Edens from out of state to purchase our new Mercedes Benz. Our experience could not have been better. Everyone at the Dealership was great to work with. Special thanks to Adrian Botis for making our purchase a fantastic experience. We will be back! More