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Autohaus on Edens

Northbrook, IL

4.7
3,231 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,231 reviews

December 17, 2018

Best Car Dealer Every visit to Autohaus is better than the last one, and that is really saying something. Ken Dunaway treats me like family. I highly recommend Auto More

by PAULM396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

Autohaus on Edens responded

Hi Paul, Thank you for taking the time to review our dealer. It is our goal to treat you like family and it is great to hear that Ken is delivering on that experience! Thank you very much for your business and we look forward to seeing you again soon!

December 17, 2018

Quick service on unexpected tire problem. I came into the dealer with a low pressure tire. It was the same tire that had low pressure recently and I mentioned that. I was promptly greeted at m More

by davbiz01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

Autohaus on Edens responded

Thank you for the fantastic review! It is nice to hear how Tom delivered all the necessary value and details in regards to your issue so the issue could be addressed! Thank you for your patronage.

December 14, 2018

B service and paint of the front bumper area of my car Ernie's service is awesome and his assistant is very polite and fast efficient. The car was cleaned very nice and smell great. The only issue I am not More

by CHARLESCUI111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julie Michel, Ernie Bonilla
Jan 03, 2019 -

Autohaus on Edens responded

Hi Charles, Thank you for providing your feedback. We are glad that since this review posted you have spoken with Ernie and we have resolved all of your issues. Thank you for your patronage it is truly appreciated!

December 14, 2018

Great easy service From the moment that I drove my car in to the moment they returned my car they made everything easy as could be. I could not have asked or expected an More

by STEWSCHECHTER
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Autohaus on Edens responded

Thank you very much for taking the time to share your experience. We appreciate your feedback and your patronage. We hope to see you soon!

December 14, 2018

outstanding in knowledge, service, and professionalism I left a voice-mail with owner previously but will repeat. Prem and Cindy were great. Everything was easy and the service was wonderful. Both were e More

by SLYCHELSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
Dec 17, 2018 -

Autohaus on Edens responded

Hi Paul, Thank you very much for taking the time to share your experience with Cindi and Prem. We appreciate your feedback! Thank you for your business!

December 14, 2018

Ed is fantastic!! I love my MB but the reason I would buy another MB is Ed. He always has a smile on his voice (when I talk to him on the phone) and is a pleasure to de More

by JFUBARRI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Autohaus on Edens responded

Thank you very much for sharing your experience with Ed! We are happy to hear that he has been great for you. Thank you for your business!

December 13, 2018

The Service Department Caters to My Needs The service department at Autohaus provides great customer service. Ernie, Cindi, and Julie are attentive and devoted to making my experience a positi More

by FAYEHANSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel, Ernie Bonilla
Dec 14, 2018 -

Autohaus on Edens responded

Hi Faye, Thank you very much for sharing your experience with our Service Team. We are glad to hear that they are providing cheerful, positive service! Thank you for your patronage!

December 13, 2018

Autohaus is the Best Autohaus is the only place to get a Mercedes. I couldn’t be happier with my new car. Phillip Gangerman my salesperson was extremely knowledgeable and More

by RMALLTEMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Gagerman, Amanda Youkhana, Mike Mesic, Mark Hoegler
Dec 14, 2018 -

Autohaus on Edens responded

Thank you very much for taking the time to share your experience with our staff. It is great to hear! Thank you for your business, we hope to see you again soon!

December 13, 2018

Brake service Friendly and kept me informed and open to checking out a few other items too which got fixed. Thanks for the loaner and for washing my car. Easy to More

by MSCONSULT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Bonilla
Dec 14, 2018 -

Autohaus on Edens responded

Thank you very much for taking the time to share your experience! We appreciate your feedback and appreciate your business!

December 13, 2018

Professional Service We reached out to Autohaus on Edens from out of state to purchase our new Mercedes Benz. Our experience could not have been better. Everyone at the D More

by P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin James, Nahrain Abraham, Mike Mesic, Mark Hoegler, Adrian Botis
Dec 14, 2018 -

Autohaus on Edens responded

We are very happy to see that our Sales Team took great care of you! Thank you for your business, it is truly appreciated. We hope you enjoy your new vehicle!

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