
Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,231 reviews
Outstanding service Service was performed in a timely manner with no surprises. Tom, my service representative always communicates what is needed and the cost involved. H Service was performed in a timely manner with no surprises. Tom, my service representative always communicates what is needed and the cost involved. He is responsive to our needs. More
Annual service visit Such a pleasure to deal with Tom Lood - he is knowledgeable and friendly. He takes time to explain everything in detail. I am always promptly wait Such a pleasure to deal with Tom Lood - he is knowledgeable and friendly. He takes time to explain everything in detail. I am always promptly waited on and appreciate the use of the loaner vehicles very much. I have recommended Autohaus and Tom to my friends who have Mercedes. More
On Time without issues Service at Autohaus continues to be at the highest level of quality and timeliness. The people are accurate, informative and professional. Would not g Service at Autohaus continues to be at the highest level of quality and timeliness. The people are accurate, informative and professional. Would not go anywhere else. More
Terrific Service Outstanding service team! Called to set up a recall and oil change service. They confirmed before the date scheduled. Had a car waiting for me for Outstanding service team! Called to set up a recall and oil change service. They confirmed before the date scheduled. Had a car waiting for me for when I dropped off mine car for service. I mentioned one other issue that I wanted them to check out. Rebooted my system and fixed the other issue. Texted me when the car was ready. Greeted me and pulled up my car as soon as I got there. Friendly, fast and competent!! HIGHLY recommend Prem and Cindi!!!! More
Best experience Jim Link, Cindi Link and Oleg Shmuilovskiy were excellent at providing the best service ever! I would definitely recommend this dealership to everyon Jim Link, Cindi Link and Oleg Shmuilovskiy were excellent at providing the best service ever! I would definitely recommend this dealership to everyone! My whole family been using Autohouse for many years and they always go out of their way to accommodate me. Thank you. Natalie Kaushansky. More
Scarlett my cars new name. I was looking in cars.com for a Mercedes 400 E. When I came across my car. Sani helped me, picked me up at the airport and evertime I freak out with a I was looking in cars.com for a Mercedes 400 E. When I came across my car. Sani helped me, picked me up at the airport and evertime I freak out with a question calls me and calms me down. He says I now have a friend in Chicago and he is proof! More
Kevin James and Ken Dunway are amazing. The staff is awesome always. That make you feel so welcome when you come there. It is always a pleasure knowing your vehicle is in good hands The staff is awesome always. That make you feel so welcome when you come there. It is always a pleasure knowing your vehicle is in good hands More
Nice dealer! I went to the dealer last week and purchased a new Mercedes. Our sales person’s name is Ricky, he’s a super nice and knowledgeable gentleman he’s will I went to the dealer last week and purchased a new Mercedes. Our sales person’s name is Ricky, he’s a super nice and knowledgeable gentleman he’s willing to answer all the questions that we have. Even sometimes I still have some questions regarding the car after I brought it home, he answered it so quick! thank you Ricky ! More
Best experience as usual Ricky and Bob consistently makes the experience simple and painless. I have gotten cars from them Since 2010. All I have to do is call and tell them w Ricky and Bob consistently makes the experience simple and painless. I have gotten cars from them Since 2010. All I have to do is call and tell them what I am looking for and they find it. I make the hour and a half drive just to work with them. More
Outstanding Experience This is my 3rd vehicle purchased from Autohaus and I’m always impressed with the overall experience there. Kevin James is the best salesman hands down This is my 3rd vehicle purchased from Autohaus and I’m always impressed with the overall experience there. Kevin James is the best salesman hands down. He makes sure I’m the most important person when I deal with him and I wouldn’t change a thing about him or Autohaus. More