Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Autohaus on Edens

Northbrook, IL

Overview
Employees
Reviews
Vehicles
4.8
3,278 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
Contact Dealership
View Awards

1600 Frontage Rd

Northbrook, IL

60062

Directions

By Type

Showing 3,278 reviews

April 11, 2025

Ed Garcia is. Terrific always goes above and beyond. Excellent people skills. And product knowledge More

by P.ANDJELKOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with Eddie in service. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

April 08, 2025

Brought the car in after agreed on the quoted price, but they wanted more money for the same service. I had to pay more than the quoted price. Mistake happens. I get it, but they should honor the quoted pri More

by kenngo10101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nedim Omeragic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 07, 2025

Ryan is great! Best service in Illinois hands down! Wouldn’t take it anywhere else. More

by SCHLOSS316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

April 04, 2025

Nathan Hopman is a rising star and a huge Mercedes fan. Really listens to the customer and finds tbe vehicle that fits their needs and explains why he picked that one. Has that enthusiasm that is increasin More

by TONY1168
Recommend Dealer
Yes
Employees Worked With
Patrick Law
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Hopman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Galvin
Report | Print
Apr 08, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our sales department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

April 04, 2025

Prompt quote over the phone. Manager did come over and introduce himself. Ten has been very responsive More

by 09maples
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ren Kuranjan
Report | Print
Apr 08, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

April 02, 2025

Great job nice people special Tom Lood thanks to him for take care about me More

by Hajvaz15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzana Omeragic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

March 31, 2025

I have been very pleased with the service I have received at Autohaus on Edens. More

by PAULKASHIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

March 30, 2025

Very professional and courtesy. Recent experience with John was comical in that he went above and beyond to make sure my car was sparkling when I picked it up. Would recommend this More

by JLTENORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

March 29, 2025

Just great people to work with. We worked out just about everything over the phone and the vehicle pickup was quick and efficient. More

by KIRK11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gil Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gil Lopez, Damien Galvin
Report | Print
March 29, 2025

Caring, competent professionals at all levels of Autohaus. Service Manager Ken Dunaway and Service Technician Eddie Garcia provide excellent service, communication and follow through with what is p More

by ZAHNISER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

1
...
7
8
9
...
328