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Autohaus on Edens

Northbrook, IL

4.7
3,440 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,441 reviews

October 05, 2023

Got new tires and I’m very satisfied with quality and of course the good price I got by applying some kind of “coupon” generously offered by Tom Lood- a service adviser whom I trust my GLE and would addres More

by bicilin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

When all is said and done. .. everything that was said (pre-discussed) was done (performed excellently)! In other words, all the service points were discussed when I called to m More

by pianoman88usa
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cindi Link
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Morsy
October 05, 2023

I’ve bought or leased 3 Mercedes over the last 13 years with Autohaus and had all 3 vehicles serviced there. My service advisor has been Eddie Garcia from the start. Eddie has been the best. Responsive, pr More

by CGETTLEMAN
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

Everything is very well done they did a good job thank you for your service More

by RAVASANA
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Heather Dockins
October 02, 2023

Went there to look at a CPO (loaner) vehicle. Had contacted our salesperson a few days prior to visiting to get more info on the vehicle (as well as another). Had it ready for us to view. The tes More

by bbarker
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michal Regulski
October 02, 2023

Cindy is the best! When I drive into service she greets me with smile! Very knowledgeable and professional! Thank you, Natalie Kaushansky. More

by NatalieK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Ruscitti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

Ryan and HI’s assistants always get me in and out. He answers any case related questions I may have. All in all, he’s my man. He’s a keeper! Thx Ryan More

by BRUCE42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

Everything about the service department and dealership is always ‘first class’. The service techs have always gone out of their way to be helpful. I recommend the dealership to my friends. More

by kriens4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

The service center is a fast-paced environment, and everyone I worked with tried to make the experience pleasant. My only suggestion is to schedule less service appointments each day. More

by AUDREYBERISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

This was my first time at Autohaus on Eden for service. To schedule the appointment was very easy and quick. The advisor Ryan was very nice, professional and explained very well what was going on. He had t More

by RMARIN10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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