Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The staff were very friendly and helpful throughout the entire process. The whole experience was smooth and stress- free. entire process. The whole experience was smooth and stress- free. More
I like the no nonsense pricing approach of this dealership. I wish the trade process was equally quick and transparent. Carmax was willing to give a hire trade in than was initially offered even th dealership. I wish the trade process was equally quick and transparent. Carmax was willing to give a hire trade in than was initially offered even though I bought my previous Mercedes with them. The car also needed some detailing and prep that did not happen in the haste of the transaction. Even though this car had a lot more upgrades and technology, I received almost no orientation to the car. To be fair, I did stop my the dealership and made an almost immediate purchase, so perhaps scheduling an appointment would have been different. More
I cannot say enough good things about Autohaus On Edens. From start to finish, this was hands-down the best car-buying experience I’ve ever had. The entire team went above and beyond every expectation and t From start to finish, this was hands-down the best car-buying experience I’ve ever had. The entire team went above and beyond every expectation and truly set a new standard for customer service. It started with an internet inquiry, and Gil immediately sent detailed information and photos. That was enough for me to drive the hour to visit the dealership. I was treated with honesty, respect, and zero pressure. Rob took the time to listen to what I actually needed, answered every question thoroughly, and never once made me feel rushed or pushed into a decision. Their knowledge, patience, and professionalism were outstanding. What really stood out was how far they were willing to go to make sure everything was perfect — , explaining all the options clearly, to making the paperwork process smooth and stress-free. They handled every detail with care and transparency, and even followed up afterward to make sure I was completely satisfied. I wasn't able to pick up the car the same day, but they went out of their way to pick me up at the train station and spent a couple of hours going over the car. Buying a car can often be stressful, but these guys made it an enjoyable and confidence-inspiring experience. It’s rare to find a dealership that genuinely prioritizes the customer the way they do. I would recommend them without hesitation to anyone looking for a trustworthy, professional, and truly exceptional car dealer. If you’re considering buying a Mercedes, do yourself a favor and go here — you won’t be disappointed. I will be back in the near future when its time to buy another car. More
My Experience with Ryan is always great. VERY GOOD CUSTOMER SERVICE. My car was ready in time. VERY GOOD CUSTOMER SERVICE. My car was ready in time. More
My experience with Tom - from start to finish -was amazing!. He took a situation that would have been stressful and turned it around with his kind and professional service. Thank you so much Tom! amazing!. He took a situation that would have been stressful and turned it around with his kind and professional service. Thank you so much Tom! More
I’m always very comfortable with my service advisor ed Garcia.My problem is that my car issues are not resolved Garcia.My problem is that my car issues are not resolved More
I've always had great experiences with the service center. I had an issue with my car and Suzana was great in calling and following up with me and getting me scheduled for quick appointment. John Mors center. I had an issue with my car and Suzana was great in calling and following up with me and getting me scheduled for quick appointment. John Morsy was my usual SA and again he did a great job of taking care of my car issues and following up when needed. Thank you All! More
very attentive and friendly. Tom took a lot of timw to get me what i needed. Tom took a lot of timw to get me what i needed. More
Purchased a car from out of state. The whole experience was seamless and professional. Thank you! The whole experience was seamless and professional. Thank you! More










