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Autohaus on Edens
Northbrook, IL
3,441 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,441 reviews
July 18, 2023
Was very upset with the price for a schedule B service. Was quoted 550.00 and was then charged $41.00 for disposal of fluids. This cost more than purchasing new fluids. Vehicle has fewer than 10,000 miles Was quoted 550.00 and was then charged $41.00 for disposal of fluids. This cost more than purchasing new fluids. Vehicle has fewer than 10,000 miles and is a 2020 300C AWD Warranty work was performed satisfactory however Heather seemed uninterested in helping me retrieve my insurance card and sun glasses left in the loaner car which I had returned. More
by Jeff
Verified CustomerEmployees Worked With
Heather Dockins
July 15, 2023
The whole experience was a refreshing experience! From the beginning to the receipt of my vehicle Kevin was attentive, knowledgeable and helpful throughout! The dealership staff were extremely respon From the beginning to the receipt of my vehicle Kevin was attentive, knowledgeable and helpful throughout! The dealership staff were extremely responsive and helpful too! Kevin and the AutoHaus experience is definitely deserving of 5 stars! More
by AJ
July 12, 2023
This will be a huge long essay to describe the service which I received. I'll appreciate someone contact me directly if you really want to improve the service. which I received. I'll appreciate someone contact me directly if you really want to improve the service. More
by CHIUCHITCHING
July 11, 2023
Always professional and honest. Appreciate they offer car to use while you wait if service takes more than a hour. Appreciate they offer car to use while you wait if service takes more than a hour. More
by PALIPPER
July 10, 2023
Excellent , amazing service. Heather is very professional and pleasant person, very helpful and knowledgeable. I brought my car for the express- was done in 15 min. Very pleased Heather is very professional and pleasant person, very helpful and knowledgeable. I brought my car for the express- was done in 15 min. Very pleased. More
by MALGORZATAP62
